Ashiyah Belgrave
Macon
Summary
Results-driven professional with extensive experience in customer service and healthcare support. Demonstrated ability to enhance service efficiency and effectively address patient needs. Skilled in fostering positive experiences through attentive service and clear communication.
Overview
6
6
years of professional experience
Work History
Emergency roadside service and Glass agent
GEICO
Macon
09.2024 - Current
- Coordinated timely roadside assistance for customers with disabled vehicles, ensuring prompt recovery and customer satisfaction
- Assisted customers in reporting glass damage on vehicles, facilitating efficient claims processing and resolution
- Educated clients on coverage options and benefits available.
Barista
Starbucks
02.2024 - 06.2024
- Crafted unique coffee beverages to meet customer preferences
- Engaged customers with friendly service and product knowledge.
- Processed customer orders to enhance service speed
Nursing student (Internship)
East Georgia regional hospital
01.2023 - 05.2023
- Supported patients by addressing their needs in a healthcare setting.
- Measured and recorded vital signs for patients in a clinical environment.
- Arranged patient rooms to ensure a clean and welcoming environment.
Cashier
Walmart
11.2020 - 07.2021
- Assisted customers with their requests effectively
- Handled product order processing to ensure accuracy
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and store navigation.
Cashier
Piggly Wiggly
03.2020 - 11.2020
- Processed customer transactions accurately and efficiently at retail location.
- Managed the processing of customer product orders efficiently
- Assisted customers with product inquiries and provided excellent service.
- Provided assistance to customers in a retail environment
- Maintained clean and organized checkout areas for optimal customer experience.
Education
Associate of Applied Science - Health Science
Georgia Southern University
Statesboro, GA05-2023
High School Diploma -
Central High School
Macon, GA05-2021
Certificate -
Central Georgia Technical College
Macon, GA05-2020
Some College (No Degree) -
Middle Georgia State University
Macon, GASkills
- Customer service
- CNA responsibilities
- Microsoft Word and PowerPoint
Accomplishments
Principals Honor Roll/ All A Honor Roll
Perfect Attendance
Dean's List
Perfect Attendance
Dean's List
Extracurricular Activities
Orchestra, 08/01/17-05/01/21, Practice and prepare music to perform
Marching Band, 08/01/18-05/01/19, Practice and prepare for games
Beta Club, 08/01/18-05/01/21
Key Club, 08/01/19, 05/01/20, Perform acts of service in the community
Gamma Beta Phi Honor Society, 08/01/21-present, Performs community service on campus and in the community.
References
- Louis Guerra, Math Teacher at Hutching College and Career Academy, 1780 Anthony Rd, Macon, GA, Louis.guerra@bcsdk12.net
- Jaris Tobler, Orchestra Teacher at Central High School, 2155 Napier Ave, Macon, GA, Jaris.tobler@bcsdk12.net
- Candice Davis, Advisor at Upward Bound, 1502 Mercer University Drive, Macon, GA, Davis_cn@mercer.edu
Skills Software
- Microsoft Word
- Microsoft PowerPoint
- CNA duties
Timeline
Emergency roadside service and Glass agent
GEICO
09.2024 - Current
Barista
Starbucks
02.2024 - 06.2024
Nursing student (Internship)
East Georgia regional hospital
01.2023 - 05.2023
Cashier
Walmart
11.2020 - 07.2021
Cashier
Piggly Wiggly
03.2020 - 11.2020
Associate of Applied Science - Health Science
Georgia Southern University
High School Diploma -
Central High School
Certificate -
Central Georgia Technical College
Some College (No Degree) -
Middle Georgia State University