Ashlee Durance
Savannah
Summary
Hospitality professional with record of delivering exceptional guest experiences. Proficient at managing customer interactions and resolving issues to ensure satisfaction. Known for strong teamwork and adaptability in fast-paced environments. Skills include customer service, communication, and problem-solving, valued by employers in field.
Overview
6
6
years of professional experience
Work History
Bartender
JW Marriott Hotel
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server/Bartender
Olive Garden
11.2018 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Health Sciences - Surgical Technology
Savannah Technical College
Savannah, GA05-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Complex Problem-solving
- Clear and effective communication
- Salesmanship
Timeline
Bartender
JW Marriott Hotel
06.2022 - Current
Server/Bartender
Olive Garden
11.2018 - 06.2022
Health Sciences - Surgical Technology
Savannah Technical College
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