Committed individual well-versed in mentoring newly hired personnel and excellent troubleshooting abilities. Diligent and reliable at handling high-volume challenging work. Excellent teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Quickly learn and master new skills; proficient in a range of computer systems; courses have been taken such as: career development, networking, critical thinking, professional writing, and computer applications for business. Outstanding time management, and organizational skills, resulting in higher levels of productivity.