Achieved high levels of customer retention through dedicated service and relationship-building. Enhanced team dynamics by promoting collaboration and support. Contributed positively to workplace culture, resulting in increased customer engagement.
Overview
2027
2027
years of professional experience
Work History
Delivery driver
Door Dash
06.2019 - Current
Delivering food and products to customers in a timely manner, while handling each and every delivery with care, Also making sure every customer retrieve there orders as expected.
Mixologist
Ruby Tuesday
College Park, GA
09.2012 - 01.2026
Delivered exceptional customer service by ensuring each customer received a personalized and memorable experience.
Verified identification documents to ensure compliance with regulations.
Monitored and assessed pour measurements for accuracy and consistency.
Executed stocking procedures to ensure seamless operations during shifts.
Executed washing and polishing procedures for glassware to ensure pristine presentation.
Managed cash collection and handling processes to ensure accurate financial transactions.
House Keeper
Wyndham Hotel
College Park, GA
2004 - 2008
Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
Maintained inventory of cleaning supplies, reporting shortages to management promptly.
Assisted in training new staff on cleaning protocols and safety procedures.
Responded to guest requests for additional amenities or services efficiently and courteously.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Sales Associate
Walmart
Jonesboro, GA
2003 - 2004
Customer service
Zoning
Oversaw operations of clothing department, ensuring optimal inventory management and customer service standards.
Oversaw fitting room operations to enhance customer experience and satisfaction.
Managed incoming phone calls to ensure effective communication and customer support.
Directing customers to specific departments to help find what they are looking for.