Ashleigh Key
Stockbridge
Summary
Results-driven, detail-oriented professional with extensive experience in executive-level support and office efficiency enhancement. Expertise in developing streamlined administrative processes that optimize operations and boost productivity. Exceptional organizational, communication, and multitasking abilities, complemented by advanced proficiency in the MS Office Suite. Proven ability to thrive independently and within a team in fast-paced environments, consistently exceeding expectations.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Southern Crescent Women’s Healthcare
07.2023 - Current
- Respond promptly to patients regarding appointment availability, clinic hours, and general inquiries about services provided
- Assisted in the coordination of patient referrals to other facilities or specialists when necessary
- Collaborated with the medical billing department to resolve any issues related to insurance claims or billing discrepancies
- Provided administrative support such as filing documents, scanning records into an EMR system, and managing incoming/outgoing mail
Shear and Freeman Eye Care
05.2021 - 05.2023
- Verified patient insurance information and collected co-pays and payments for services rendered
- Performed bookkeeping duties, such as credits, and collections, preparing and sending financial statements and bills, also keeping financial records
- Kept track of supplies inventory ensuring adequate stock levels at all times
- Screened incoming phone calls, taking messages or forwarding to appropriate staff
Education
High School Diploma -
Eagle's Landing High School
McDonough, GA05-2016
Skills
- Attention to detail
- Administrative support
- Records maintenance
- Inventory Oversight
- Multitasking abilities
- Time management abilities
- Account management
- Workflow optimization
- Customer service
Timeline
Medical Receptionist
Southern Crescent Women’s Healthcare
07.2023 - Current
Shear and Freeman Eye Care
05.2021 - 05.2023
High School Diploma -
Eagle's Landing High School