Ashley Allen
Jasper
Summary
Detail-oriented Medical Receptionist skilled in patient scheduling, insurance verification, and front desk operations. Committed to enhancing patient relations and office efficiency.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
Ear, Nose, Throat and Allergy Specialist
Canton
04.2023 - Current
- Greeted patients and managed check-in processes efficiently.
- Scheduled appointments using electronic health record systems.
- Collected and verified patient information and insurance details to facilitate seamless appointment processing.
- Answered phone calls and addressed patient inquiries, providing timely assistance and information.
- Checked patients in and out for appointments, ensuring accurate collection of co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Greeted and checked in patients, updating patient information in computer system.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Entered insurance, demographics and health history into patient database.
- Straightened up waiting room to maintain neat and organized space.
- Informed patients of financial responsibilities prior to rendering services.
Team Lead
Walmart
Holly Springs
04.2014 - 02.2023
- Led daily operations to ensure smooth workflow in retail environment.
- Managed inventory levels to optimize stock availability and turnover.
- Coordinated with departments to streamline processes, improving overall workflow.
- Trained and mentored team members, enhancing customer service skills and team cohesion.
- Oversaw team scheduling to maintain adequate staffing during peak hours.
- Facilitated team meetings to align on goals and share performance feedback, fostering open communication.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
Receptionist
Dr. Aicher
Pickens
01.2012 - 01.2014
- Greeted patients warmly, fostering a welcoming environment for all visitors.
- Managed multi-line phone system, efficiently directing calls to appropriate staff members.
- Verified patient information and insurance details, ensuring accurate records were maintained.
- Maintained cleanliness and organization of reception area, contributing to positive first impressions.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Coordinated patient schedules by scheduling and confirming appointments in a timely manner.
- Greeted visitors and provided them with assistance.
- Processed payments and updated accounts, ensuring accurate financial records.
Production Worker
Mary's Bread Basket
Pickens
05.2010 - 01.2012
- Operated production machinery to produce high-quality bread and baked goods.
- Mixed ingredients according to established recipes for consistent quality.
- Conducted quality checks to confirm product specifications were met.
- Packaged finished products for timely distribution and sale.
- Monitored equipment performance and reported issues promptly.
- Assisted team members to ensure smooth workflow during peak times.
- Maintained cleanliness of work area to meet health standards.
- Cleaned up work area at end of shift to maintain safe working environment.
Education
Associate Degree In Criminal Justice - Criminal Justice
Chattahoochee Technical College
Marietta, GA05-2010
High School Diploma -
Pickens High School
Jasper, GA05-2006
Some College (No Degree) - Core Classes
Reinhardt University
Waleska, GASkills
- Patient scheduling
- Insurance verification
- Chart preparation
- Customer service
- Appointment confirmation
- Office organization
- Data entry accuracy
- Patient relations
- Front desk operations
- Appointment scheduling
- EMR / EHR
- Reminder calls
- Answer telephones
Timeline
Medical Receptionist
Ear, Nose, Throat and Allergy Specialist
04.2023 - Current
Team Lead
Walmart
04.2014 - 02.2023
Receptionist
Dr. Aicher
01.2012 - 01.2014
Production Worker
Mary's Bread Basket
05.2010 - 01.2012
Associate Degree In Criminal Justice - Criminal Justice
Chattahoochee Technical College
High School Diploma -
Pickens High School
Some College (No Degree) - Core Classes
Reinhardt University