Ashley Armstrong
Carrollton
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
manager
BUFFALO WILD WINGS
CARROLLTON
01.2024 - Current
- Maintained a professional mannerism through fast paced and stressful situations
- Embodied a team player mindset by assisting coworkers to make sure all operations ran smoothly and that each team member felt supported
- Oversaw daily restaurant operations ensuring efficient service and customer satisfaction.
- Managed staff scheduling to optimize labor costs and meet peak demand periods.
- Trained new employees on company policies, procedures, and customer service standards.
- Implemented inventory control measures to maintain stock levels and reduce waste.
- Addressed customer complaints promptly to uphold the restaurant's reputation for service.
- Monitored food safety practices to ensure compliance with health regulations and standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
manager / receptionist / service provider / marketing director
GLAM HOUSE & COMPANY
CARROLLTON
01.2020 - 01.2024
- Oversaw all aspects of the salon to uphold high standards and client satisfaction
- Scheduled appointments, received payments, made and received phone calls regarding the business
- Maintained compliance with health and safety regulations
- Developed and implemented marketing material to increase client engagement
- Consulted clients to establish relationships and guarantee their skincare needs are met
Shift leader / waitress / cashier
CRACKER BARRELL
BREMEN
01.2011 - 01.2018
- Supervised retail floor operations to ensure customers were properly addressed, satisfied and the store was orderly
- Regularly stocked and counted inventory
- Served guests throughout the day with food and drink services
- Processed payments and answered questions from guests concerning the retail floor and restaurant
Assistant
Price Creek Animal Hospital
Bremen
- Assisted veterinarians during examinations and procedures.
- Managed appointment scheduling for clients and patients.
- Maintained cleanliness and organization of treatment areas.
Education
Bachelor of Science - Health and Community Wellness
UNIVERSITY OF WEST GA
Carrollton, GASkills
- Team building
- Customer service
- Conflict resolution
- Inventory management
- Coaching and mentoring
- Business administration
- Clear communication
- Sales management
- Employee onboarding
- Decision-making
- Goal setting
- Time management
Certification
- Licensed Esthetician
- Serve Safe Certified
Availability
Open availability
Timeline
manager
BUFFALO WILD WINGS
01.2024 - Current
manager / receptionist / service provider / marketing director
GLAM HOUSE & COMPANY
01.2020 - 01.2024
Shift leader / waitress / cashier
CRACKER BARRELL
01.2011 - 01.2018
Assistant
Price Creek Animal Hospital
Bachelor of Science - Health and Community Wellness
UNIVERSITY OF WEST GA