Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Benton

Colquitt

Summary

Seasoned Health Information Specialist with 4 years of experience in healthcare support, including direct patient care as a Certified Nursing Assistant and administrative roles. Expert in managing health information, patient communication, and maintaining confidentiality. Actively seeking a Health Information Specialist role to leverage expertise in patient data handling and administrative support.

Results-driven Health Information Specialist recognized for high productivity and efficient task completion. Specialize in electronic health record management, data analysis, and medical coding, ensuring accurate and timely access to patient information. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex healthcare environments effectively and support patient care objectives.

Overview

11
11
years of professional experience

Work History

Remote Health Information Specialist

Datavant
Phoenix
02.2023 - Current
  • Oversee the secure management and exchange of sensitive health data, ensuring compliance with HIPAA regulations.
  • Facilitate efficient data transfer processes for healthcare providers and researchers in a remote capacity.

Substitute Teacher

ESS
Blakely
08.2022 - 01.2023
  • Delivered curriculum-aligned instruction to diverse student groups, ensuring continuity in educational programs during teacher absences.
  • Supported classroom management, maintaining a positive learning environment and enforcing school policies to foster student engagement.
  • Facilitated administrative tasks, including the preparation of educational materials and the setup of necessary instructional equipment.

Remote Agent

Teleperformance
Camilla
02.2022 - 04.2022
  • Provided comprehensive assistance to customers via inbound calls, addressing inquiries and concerns related to their medications.
  • Managed and processed patient medication refills, ensuring timely shipment and delivery.

Package Handler

Tyson Foods
Camilla
09.2020 - 05.2021
  • Efficiently prepared and organized packaging materials, ensuring products were securely enclosed for distribution.
  • Maintained cleanliness and order in the workspace, adhering to safety and hygiene standards.
  • Operated packaging machinery with precision, contributing to the consistent quality of product handling.

Certified Nursing Assistant

Rose City Health and Rehabilitation
Thomasville
08.2019 - 05.2020
  • Provided comprehensive care to patients by assisting with personal hygiene, feeding, and mobility, ensuring their comfort and wellbeing.
  • Fostered clear and compassionate communication with patients, their families, and healthcare team members to support patient care.
  • Diligently recorded patient behaviors and physical symptoms to aid in accurate medical documentation and patient privacy.

Customer Service Representative

CVS Pharmacy
Bainbridge
10.2015 - 01.2017
  • Addressed and rectified customer inquiries and issues, ensuring satisfaction and maintaining service quality.
  • Managed financial transactions, accurately processing payments and overseeing billing procedures.

Education

Associate of Science - Health Sciences - Medical Administrative Assistant

Ultimate Medical Academy

Miller County High School
Colquitt, GA

Skills

  • Medical Administrative Assistant
  • Medical Terminology
  • Medical Transcription
  • Patient Processing
  • Patient Registration
  • Medical Records Management
  • Data Entry
  • Release of Information
  • HIPAA Compliance
  • Medical Laws & Ethics
  • CMS1500 Claim Form
  • Billing Cycle
  • Claims Appeal Process
  • Medical Billing Knowledge
  • Third Party Billing
  • Medicare
  • Medicaid
  • Hmo
  • Ppo
  • Basic Coding Skills for ICD-10 & CPT
  • Insurance Verification

Timeline

Remote Health Information Specialist

Datavant
02.2023 - Current

Substitute Teacher

ESS
08.2022 - 01.2023

Remote Agent

Teleperformance
02.2022 - 04.2022

Package Handler

Tyson Foods
09.2020 - 05.2021

Certified Nursing Assistant

Rose City Health and Rehabilitation
08.2019 - 05.2020

Customer Service Representative

CVS Pharmacy
10.2015 - 01.2017

Associate of Science - Health Sciences - Medical Administrative Assistant

Ultimate Medical Academy

Miller County High School
Ashley Benton