Ashley Cook
Brunswick,GA
Summary
Dynamic professional with extensive experience at the College of Coastal Georgia, excelling in student account management and financial processing. Detail-oriented and flexible, I effectively collaborated across departments to enhance billing accuracy and streamline refund processes, ensuring student satisfaction and operational efficiency. Proficient in financial software and committed to delivering exceptional service.
Overview
2026
2026
years of professional experience
Work History
Assistant Bursar
College of Coastal Georgia
06.2022 - Current
- Address inquiries from students, parents, staff members, and other departments.
- Assistant supervisor in Bursar's Office.
- Process student refunds from overpayments/Financial Aid.
- Work with many other offices on campus to ensure student registration and billing are correct.
- Work with third parties to ensure third party billing is complete and accurate.
- Other job duties associated with Student Accounts Coordinator also part of this job role.
Student Accounts Coordinator
College of Coastal Georgia
10.2021 - 06.2022
- Worked with the Director of Students Accounts to assure processing of charges and payments related to student tuition and fees and update student financial records.
- Manage the third party monthly payment plan.
- Assist in the preparation and distribution of student bills.
- Assist with collection efforts of past due accounts.
- Prepare and evaluate student account refunds.
- Assist in fiscal year end activites and rollover processes.
Accounting Technician
College of Coastal Georgia
04.2018 - 10.2021
- Follow same job duties and descriptions as previous Cashier/Accounting Clerk position. This position required me to be the back-up for the cashier and also Card Office director.
- Worked with third party representatives on accounts that they would be covering for studentes tuition balances.
- Reviewed contracts/ third party agreements and follow them accurately to insure billing and invoicing is correct.
- Invoiced third parties for use of campus facilities and housing.
- Posted payments for third party accounts, and accurately balances all third party accouunts each month.
- Worked closely with Director of Student Accounts on correspondence with students and those from outside the school system.
Cashier/Accounting Clerk
College of Coastal Georgia
10.2012 - 04.2018
- Received money from students and others, including tuition and fee payments during class registration. Prepared receipts, daily cash reports for all monies received in the Business Office and other cash receipt locations.
- Prepared, maintained, and initiated follow-up correspondence or phone calls for the collection of returned checks.
- Compiled data and prepared simple financial reports, maintained related files, and performed associated clerical tasks.
- Posted scholarships to student accounts when required.
- Assisted students with 1098T tax reporting questions.
Sales associate-seasonal
Belk
- Greet and engage with customers who visit the store.
- Support the store to meet goals and metrics.
- Performed duties like maintaining the registers, and merchandise. Making sure items, pricing and signing displayed in a professional manner.
- Assist customers at the Fine Jewelry counter.
- Assist with inventory.
- Perform basic cash handling to ring up customers, and accurately balance cash drawer at the end of shift.
- Help to make the store appealing and welcoming to all guests.
Education
Bachelor's of Science - Psychology
College of Coastal Georgia
Brunswick, Georgia12-2020
Associates in Science -
College of Coastal Georgia
Brunswick, Georgia05-2018
Skills
- Detail oriented
- Flexibility
- Proficient in many office programs and system
Timeline
Assistant Bursar
College of Coastal Georgia
06.2022 - Current
Student Accounts Coordinator
College of Coastal Georgia
10.2021 - 06.2022
Accounting Technician
College of Coastal Georgia
04.2018 - 10.2021
Cashier/Accounting Clerk
College of Coastal Georgia
10.2012 - 04.2018
Sales associate-seasonal
Belk
Bachelor's of Science - Psychology
College of Coastal Georgia
Associates in Science -
College of Coastal Georgia