Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic
ASHLEY COWAN

ASHLEY COWAN

Atlanta

Summary

Experienced with tenant relations, property maintenance, and lease administration. Utilizes strong organizational skills and attention to detail to manage daily operations efficiently. Track record of effective communication and conflict resolution in high-pressure environments. Also experienced with overseeing food and beverage operations and staff coordination. Utilizes strong leadership and problem-solving abilities to enhance service delivery. Track record of maintaining high standards in customer satisfaction and operational efficiency. Professional leasing consultant and assistant property management with keen focus on delivering exceptional resident experiences and driving leasing performance. Known for fostering collaborative team environments and adapting to dynamic property needs. Expertise in client relations, lease negotiations, and property showings, consistently upholding high standards of professionalism and reliability.

Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.

Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.

Overview

8
8
years of professional experience

Work History

Assistant Property Manager

millcreek residential
Atlanta, GA
08.2023 - 04.2026
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Conducted tours of vacancies with prospective tenants.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Handled resident complaints and expedited maintenance requests.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.
  • Ensured compliance with all applicable laws related to fair housing practices.
  • Initiated eviction proceedings when necessary according to state law guidelines.

Leasing Consultant

Waterton
Atlanta GA
03.2021 - 08.2023
  • Facilitated property tours, showcasing amenities and addressing resident inquiries to enhance leasing efforts.
  • Managed lease renewals and maintained compliance with company policies and regulations.
  • Collaborated with marketing teams to develop outreach strategies that increased tenant engagement.
  • Trained new consultants on leasing processes and customer service best practices to ensure consistency.

Banquet Captain and Lobby Bartender

Omni Hotels & Resorts
Atlanta, GA
12.2017 - 08.2022
  • Organized daily work schedules for all outlet employees.
  • Ordered and maintained an adequate supply of all food and beverage inventory.
  • Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
  • Monitored budgeting process for each event to ensure cost efficiency.
  • Coordinated with Banquet Captains teams to ensure timely delivery of products and services for events.
  • Developed and implemented sales strategies to increase revenue and profitability.
  • Attended industry-related functions such as trade shows, conventions, and conferences.
  • Provided training on the hotel's products, services, and amenities to staff members.
  • Managed client accounts and relationships.
  • Negotiated contracts with corporate clients.
  • Responded to customer inquiries in a timely manner.
  • Oversaw banquet operations, ensuring seamless execution of events and guest satisfaction.
  • Trained and mentored staff on service standards and event protocols for optimal performance.
  • Collaborated with event planners to customize setups based on client specifications and preferences.
  • Resolved guest inquiries and concerns promptly to uphold high service standards.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.

Education

Bachelor of Science - Accounting and Business Management

NORTHWEST FLORIDA STATE COLLEGE
Niceville, FL

Skills

  • Entrata
  • Yardi
  • Realpage Onesite
  • Microsoft SQL
  • Database Analysis
  • Microsoft PowerShell
  • Amazon Web Services
  • Databases: Oracle, MongoDB
  • Time Management and Organization
  • API Design and Development
  • Application Development
  • Javascript
  • JavaScript Expert
  • Coding Data
  • Netsuite ERP
  • Programming Languages: Java, C#, Net, Python
  • KPI Tracking
  • Risk Assessment
  • SQL and Databases
  • Financial Markets
  • Tableau
  • SWOT Analysis
  • Sales and Marketing Support
  • ERP Software
  • Oracle Business Intelligence
  • Integrated Reporting Information System (IRIS)

Education and Training

true, other

Timeline

Assistant Property Manager

millcreek residential
08.2023 - 04.2026

Leasing Consultant

Waterton
03.2021 - 08.2023

Banquet Captain and Lobby Bartender

Omni Hotels & Resorts
12.2017 - 08.2022

Bachelor of Science - Accounting and Business Management

NORTHWEST FLORIDA STATE COLLEGE
ASHLEY COWAN