Ashley Dyer
Villa Rica
Summary
Compassionate Caregiver and Administrative Professional with a strong background in developing tailored care plans and enhancing client satisfaction. Skilled in managing multiple projects and communicating effectively with families. Committed to leveraging organizational, problem-solving, and interpersonal skills in a full-time role focused on delivering quality care and improving operational efficiency.
Overview
10
10
years of professional experience
Work History
Caregiver
Private Care
03.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained cleanliness standards through light housekeeping, fostering a safe and respectful atmosphere for the patient.
- Managed household tasks including cleaning, errands, laundry, and grocery shopping to ensure a comfortable living environment.
Administrative Assistant
Inner Pain Music
La Grange
03.2016 - 08.2025
- Executed record filing system to enhance document retrieval and management efficiency.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages for accurate distribution to recipients.
- Restocked supplies and placed purchase orders to ensure consistent availability for staff needs.
Resident Care Coordinator/Shift Supervisor
Govenors Glenn Memory Care
Forest Park
10.2023 - 02.2025
- Developed individualized care plans to meet diverse resident needs.
- Evaluated residents' health status and functional abilities to determine appropriate care needs.
- Trained and mentored staff on best practices in resident engagement.
- Facilitated communication between families and care teams regarding resident health and wellbeing.
- Provided education to family members on loved one's condition and treatment plan to enhance understanding and support.
CMA
Somerby Senior Living
09.2021 - 03.2023
- Assessed patients to identify symptoms, treatment responses, and progress toward goals.
- Monitored client behavior and emotional responses to address concerns and ensure safety.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Minimized patient infection and cross-contamination through thorough cleaning and sterilization of equipment.
Server
Fogo De Chão
09.2022 - 02.2023
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Provided exceptional dining service to enhance guest experiences.
- Assisted in maintaining a clean and organized restaurant environment.
- Collaborated with kitchen staff to ensure timely food delivery.
Education
CNA - CNA
American Medical Career Academy
Flint, MI01-2011
Skills
- Data Entry
- Patient Flow Management
- Patient Assessments
- First Aid
- Cleanliness and Sanitation
- Attention to Detail
- Disinfection Knowledge
- Vital Sign Monitoring
- Critical Thinking
- Daily specials memorization
- Residential cleaning
- Hazardous chemical training
- Order taking
- Food safety
- Safe food handling
- Beverage service
- Event setup and breakdown
- Bartending
- Cooking
- Efficient food preparation
- Hospitality service expertise
Timeline
Resident Care Coordinator/Shift Supervisor
Govenors Glenn Memory Care
10.2023 - 02.2025
Caregiver
Private Care
03.2023 - Current
Server
Fogo De Chão
09.2022 - 02.2023
CMA
Somerby Senior Living
09.2021 - 03.2023
Administrative Assistant
Inner Pain Music
03.2016 - 08.2025
CNA - CNA
American Medical Career Academy