Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Farmer

Columbus,GA

Summary

Experienced executive assistant with over two decades of providing top-tier organizational support. Skilled in supporting senior executive teams, managing office operations, staff, training, and event planning. Proficient in managing calendars for CFO, COO, SVP, and VPs, coordinating complex multi-destination travel arrangements. Demonstrates excellent research, project support, and organizational abilities.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Executive Assistant IV – CFO & COO, Aflac U.S.

Aflac
06.2002 - Current

Supports Chief Financial Officer & Chief Operating Officer, U.S., and his division of 200+ employees.

  • Supports Aflac U.S. Chief Actuary, and his division.
  • Supports VP, U.S. FP&O, and his division.
  • Supports VP and Director, Execution Management & Planning, and his division.
  • Oversees the daily organization and administration of key corporate executive schedules including daily planning, travel, expenses, and general time management.
  • Plays a key role in strategic planning and decision-making and deals with confidential information.
  • Creates PowerPoint presentations for senior management related to key strategic projects.
  • Creates purchase orders in Ariba to support daily department vendor payments and process orders to support daily department expense management.
  • Reserves Concur travel, flights, hotels, rental cars, etc.
  • Responsible for the onboarding process for new employees.
  • Reconcile expenses in Concur to ensure accuracy of reimbursement to employees and all expenses are within the company’s travel policy.
  • Drafts internal memos for key executive management which supports internal decision making and strategy.
  • Coordinates division professional and social functions for 200+ employees including quarterly town hall meetings, annual year-end celebrations, Japan, and U.S. financial meetings etc.
  • Answers phones and screen messages for Executives.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Used advanced software to prepare documents, reports, and presentations.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
  • Increased office efficiency by developing and implementing inventory management system for office supplies.
  • Improved document management and accessibility with creation of centralized digital repository.
  • Streamlined office operations, leading to more organized environment by implementing digital filing systems.
  • Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
  • Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
  • Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
  • Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Created and managed office systems to efficiently deal with documentation.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

Executive Assistant III — Corporate Financial Planning and Analysis and Corporate Tax

Aflac
  • Supported Senior Vice President, Vice President, Director and members of Aflac’s FP&A and Corporate Tax Department.
  • Played a key role in strategic planning and decision-making and deals with confidential information.
  • Oversaw the daily organization and administration of key corporate executive schedules including daily planning, travel, expenses, and time management.
  • Created PowerPoint presentations for senior management related to key strategic projects.
  • Created purchase orders in Ariba to support daily department vendor payments and process orders to support daily department expense management.
  • Reserved Concur travel, flights, hotels, rental cars, etc.
  • Responsible for the onboarding process for new employees.
  • Reconciled expenses in Concur to ensure accuracy of reimbursement to employees and all expenses are within the Company’s travel policy.
  • Drafted internal memos for key executive management which supports internal decision making and strategy.
  • Coordinated division professional and social functions for 150+ employees including quarterly town hall meetings, annual year-end celebrations, Japan, and U.S. financial meetings etc.
  • Updated and processed W-9 tax returns and ensured 100% accuracy on the filings.
  • Developed and maintained records of state premium tax filings.
  • Answered phones and screened messages for Executives.

Executive Assistant III – Global Strategic Project Office and Corporate Tax

Aflac
  • Supported Senior Vice President, Director, and members of Aflac’s Corporate Tax Department.
  • Oversaw the daily organization and administration of key corporate executive schedules including daily planning, travel, expenses, and time management.
  • Played a key role in strategic planning and decision-making and deals with confidential information.
  • Created PowerPoint presentations for senior management related to key strategic projects.
  • Created purchase orders in Ariba to support daily department vendor payments and process orders to support daily department expense management.
  • Processed invoices for the flight department.
  • Reserved Concur travel, flights, hotels, rental cars, etc.
  • Reconciled expenses in Concur to ensure accuracy of reimbursement to employees and all expenses are within the Company’s travel policy.
  • Drafted internal memos for key executive management which supports internal decision making and strategy.
  • Coordinated division professional and social functions for 150+ employees including quarterly town hall meetings, annual year-end celebrations, Japan, and U.S. financial meetings etc.
  • Updated and processed W-9 tax returns and ensured 100% accuracy of the filings.
  • Developed and maintained records of all state premium tax filings on a quarterly basis.
  • Answered phones and screened messages for Executives.

Executive Assistant II – Corporate Tax

Aflac
  • Supported Vice President, Deputy Chief Accounting Officer, and members of Aflac’s Corporate Tax Department.
  • Played a key role in strategic planning and decision-making and deals with confidential information.
  • Supported 2nd Vice Presidents and members of Aflac’s Accounting Policy and Treasury Department.
  • Assisted internal and external customers with W-9 requests.
  • Collaborated with IT to enter B-Notices to mail to policy holders.
  • Reviewed W-9’s and made corrections in TPX. Removed accounts from withholding.
  • Received and prepared city licenses for the company to pay.
  • Coordinated all travel arrangements for employees in Aflac’s Tax department.
  • Answered and screened incoming calls for the VP of Tax.
  • Assisted internal and external customers with questions and requests.
  • Maintained and scanned Premium Tax files for the department.
  • Certified and maintained record of all Premium Tax files and checks.
  • Created new POs for the Tax Department.
  • Coordinated with outside vendors to review invoicing procedures.
  • Reconciled expenses in SAP to ensure accuracy of reimbursement to employees and all expenses are within the Company’s travel policy.
  • Coordinated onsite, offsite meetings and events for the Tax Department, Accounting Policy, and Treasury Department.
  • Coordinated all division events and functions with the Executive Assistants in the Financial Division.

Executive Assistant II- Investments

Aflac
  • Supported Vice President and 2nd Vice President in Aflac’s Investment Department.
  • Served as a back up to the Investment Service Coordinator two days a week and as needed maintaining a daily cash sheet, securities lending reports, entering stock sells and buys, and coordinating stock trades and investment issues with brokers.
  • Maintained files for all trade confirmations and prospectuses for settled trades.
  • Researched, implemented, and served as the primary administrator for a credit database in Microsoft Access for the credit group in the Investments Department, which allowed Credit Analysts and Portfolio Managers to record commentary on potential, current, and past Aflac investments in a centralized and easily accessible location.
  • Implemented and maintained a document system that allowed the Investment Division to provide KPMG listings of our securities per quarter for auditing purposes.
  • Implemented and maintained a filing system for Aflac’s Credit and Risk Management areas that contained documents and files for US and Japan Issuers.
  • Implemented and maintained an electronic and hard copy filing system that contained Aflac’s Yen Private Placements.
  • Implemented and maintained a filing system for Aflac’s Risk Management area that contained monthly risk monitoring reports for each of its CDO investments from the original broker/arranger of the deal.
  • Coordinated travel arrangements for Aflac’s Investment department employees.
  • Answered and screened calls for the Investment officers.
  • Assisted brokers with questions and requests for reports and trades.
  • Reconciled expenses in SAP to ensure accuracy of reimbursement to employees and all expenses.
  • Coordinated onsite, offsite meetings, and events for the Investment Department.

Aviation Support Specialist

Aflac
  • Coordinated travel arrangements for Aflac’s flight department crew members and outside vendors.
  • Reconciled and submitted travel expenses for the aviation team members through the SAP travel program.
  • Processed invoices associated with the flight department.
  • Balanced and paid monthly visa procurement orders.
  • Responsible for the distribution and balancing of the flight department petty cash account.
  • Purchased and maintained inventory and supplies for our aircraft.
  • Answered, screened, and directed calls to the appropriate team members.
  • Assisted with budget concerns and questions.
  • Created reports following department meetings for management review.
  • Served as a backup to the flight dispatcher.
  • Scheduled transportation and hotel reservations for passengers and crew.
  • Assisted department director with the hiring process of new employees.
  • Developed a weekly update memo for the department including current news and requirements.

Reconciliation Specialist

Aflac
  • Analyzed the overages and shortages for insurance policy invoices.
  • Coordinated with company insurance agents to ensure policies were active and maintained.
  • Processed changes to account master files and individual policies.
  • Answered all written policy requests via mail and phone.
  • Prepared and maintained worksheets pending files for EFR and GA11 suspense refund sheets.
  • Prepared policyholder letters referencing their accounts followed by a courtesy call.

Education

Bachelor's degree - business

Columbus State University
Columbus, GA

Associate of Applied Science -

CVCC
Phenix City, AL

Skills

  • Skilled in using Microsoft Office tools
  • PowerPoint proficiency
  • Digital publishing specialist
  • Concur Marketing
  • Experienced with Ariba solutions
  • Typing speed of 80 WPM

Certification

  • Professional Administrative Certification of Excellence Program (PACE)
  • International Association of Administrative Professionals
  • American Society of Administrative Professionals
  • The National Notary Association

Timeline

Executive Assistant IV – CFO & COO, Aflac U.S.

Aflac
06.2002 - Current

Executive Assistant III – Global Strategic Project Office and Corporate Tax

Aflac

Executive Assistant II – Corporate Tax

Aflac

Aviation Support Specialist

Aflac

Executive Assistant III — Corporate Financial Planning and Analysis and Corporate Tax

Aflac

Executive Assistant II- Investments

Aflac

Reconciliation Specialist

Aflac

Bachelor's degree - business

Columbus State University

Associate of Applied Science -

CVCC
Ashley Farmer