Summary
Overview
Work History
Education
Skills
Timeline
Generic

ASHLEY GRIFFITH

Athens

Summary

Dear Hiring Manager,

I am writing to express my interest in joining your team. I am eager to contribute my strong work ethic, positive attitude, and dedication to providing outstanding customer service. Throughout my career, I have built a reputation for integrity, professionalism, reliability, and consistently exceeding expectations.

My background includes customer service, emergency communications, commercial driving, sales, and operating my own cleaning business. These experiences have strengthened my ability to communicate effectively, solve problems under pressure, prioritize multiple tasks, and work successfully both independently and as part of a team. I enjoy working with people from all backgrounds and strive to create positive experiences for customers and coworkers alike.

Some of the strengths I would bring to your organization include:

  • Strong communication and interpersonal skills.
  • Excellent customer service and relationship-building abilities.
  • Self-motivated with a dependable work ethic.
  • Strong organizational, multitasking, and problem-solving skills.
  • Quick learner who adapts easily to new responsibilities and changing environments.
  • Ability to remain calm, professional, and efficient in fast-paced situations.
  • Commitment to teamwork, accountability, and delivering high-quality service.

I take pride in learning new skills and continuously improving my performance. I am confident that my experience, determination, and willingness to go above and beyond would make me a valuable member of your team.

I would welcome the opportunity to meet with you and discuss how my skills and experience can benefit your organization. Thank you for taking the time to review my application. I appreciate your consideration and look forward to the opportunity to speak with you.

Sincerely,

Ashley S. Griffith

Overview

9
9
years of professional experience

Work History

911 Communications Officer

Athens-Clarke County Police Department
Athens, GA
02.2025 - Current
  • Answer high-volume emergency and non-emergency calls while remaining calm, professional, and compassionate during stressful situations.
  • Dispatch police, firefighters, and EMS personnel using Computer-Aided Dispatch (CAD) systems while maintaining constant radio communication.
  • Gather critical information, prioritize incidents by severity, and coordinate the appropriate emergency response.
  • Monitor multiple radio channels and coordinate emergency response efforts.
  • Provide reassurance and de-escalation to callers during emergencies.
  • Maintain accurate, confidential incident reports and dispatch documentation.
  • Enter BOLOs, warrants, missing persons, and other law enforcement information when required.
  • Assist officers with status checks, emergency traffic, and officer safety situations.
  • Manage multiple emergencies simultaneously while maintaining accuracy and professionalism.
  • Follow department policies and emergency communication procedures.

School Bus Operator

Athens, GA
07.2024 - 02.2025
  • Safely transported students while following transportation regulations.
  • Performed pre-trip and post-trip inspections.
  • Maintained student safety during loading, unloading, and transportation.
  • Managed student behavior and maintained a positive environment.
  • Communicated with parents and school staff.
  • Completed route logs and inspection reports.
  • Responded appropriately during emergencies.
  • Followed all district and state safety requirements.

Owner / Cleaning Specialist (Part-Time)

Absolutely Clean
Athens, GA
08.2023 - Current
  • Provide residential and commercial cleaning services.
  • Perform routine, deep, move-in, and move-out cleaning.
  • Clean and sanitize kitchens, bathrooms, bedrooms, offices, and common areas.
  • Vacuum, sweep, mop, dust, disinfect, and polish surfaces.
  • Clean windows, appliances, baseboards, cabinets, and detailed areas.
  • Safely handle cleaning equipment and chemicals.
  • Schedule appointments and communicate professionally with clients.
  • Deliver dependable, detail-oriented service that encourages repeat business.

Quality Control Technician

Power Partners
Athens, GA
09.2020 - 08.2023
  • Inspected products for quality and compliance.
  • Identified defects and documented inspection results.
  • Maintained quality records and production documentation.
  • Worked closely with production teams to resolve issues.
  • Followed OSHA and workplace safety procedures.
  • Helped maintain company quality standards.

Security Officer

Mall Security
Athens, GA
07.2017 - 07.2020
  • Patrolled assigned property and monitored surveillance systems.
  • Responded to alarms, emergencies, and suspicious activity.
  • Completed detailed incident reports.
  • Assisted customers and visitors.
  • Worked with law enforcement when necessary.
  • Maintained a safe and secure environment.
  • Monitored mall premises to ensure safety and security for patrons and staff.
  • Responded promptly to incidents, maintaining calm and order during emergencies.

Education

High School Diploma -

Cedar Shoals
Athens, GA
05-2017

Skills

  • Clear communication
  • Public safety awareness
  • Stress tolerance
  • Information gathering
  • Report writing
  • Detail-oriented
  • Relationship building and management
  • Conflict de-escalation
  • Punctuality
  • Customer service
  • Active listening
  • Data entry

Timeline

911 Communications Officer

Athens-Clarke County Police Department
02.2025 - Current

School Bus Operator

07.2024 - 02.2025

Owner / Cleaning Specialist (Part-Time)

Absolutely Clean
08.2023 - Current

Quality Control Technician

Power Partners
09.2020 - 08.2023

Security Officer

Mall Security
07.2017 - 07.2020

High School Diploma -

Cedar Shoals
ASHLEY GRIFFITH