Ashley Hellen
Atlanta
Summary
- Professional and customer focused hospitality professional with experience in nightlife, VIP guest services, and luxury transportation. Skilled in communication, multitasking, customer relations, and creating positive guest experiences in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Owner
GraceWay Limousine Service LLC
Atlanta
01.2025 - Current
- Facilitated travel and transfers, ensuring safe, timely transportation in luxury vehicles.
- Assisted passengers with luggage and special requests, ensuring personalized and enjoyable travel experiences.
- Delivered transportation services while upholding high standards of customer service and vehicle presentation, contributing to customer satisfaction.
- Operated a fleet that included sedans, SUVs, buses, sprinters, and limousines.
- Coordinated transportation for weddings, proms, airport transfers, private charters, and wine tours, ensuring seamless travel and positive client feedback.
Cocktail Server
Blue Flame Lounge
Atlanta
12.2014 - 05.2026
- Greeted guests warmly, took beverage orders, and recommended menu selections to enhance dining experience.
- Delivered outstanding customer service in fast-paced lounge, ensuring guest satisfaction.
- Provided excellent customer service at all times.
- Fostered welcoming atmosphere through engaging interactions with customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
Education
High School Diploma -
Banneker High School
Atlanta, GA06-2008
Some College (No Degree) - Nursing
Fort Valley State University
Fort Valley, GASkills
- Fleet management
- Logistics coordination
- Travel logistics
- Safety compliance
- Customer relationship management
- Customer service
- Vehicle operation
Timeline
Owner
GraceWay Limousine Service LLC
01.2025 - Current
Cocktail Server
Blue Flame Lounge
12.2014 - 05.2026
High School Diploma -
Banneker High School
Some College (No Degree) - Nursing
Fort Valley State University