Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

ASHLEY MCMILLAN

Mableton

Summary

Reliable and hardworking professional with a practical hands-on approach. Perseveres to achieve the best results. Ability to collect and analyze information quickly. Excellent communication and problem-solving skills. Proven ability to manage and complete projects to the highest standard. Seeking a full-time career in an office where my Accounting skills can shine.

Overview

16
16
years of professional experience

Work History

Personal Injury Accounting Clerk

Morgan and Morgan
04.2024 - Current
  • Optimized resource allocation by prioritizing high-impact cases based on severity, potential client benefit, and likelihood of success
  • Implemented secure data storage procedures to protect client confidentiality and maintain compliance with industry regulations
  • Increased case resolution speed by effectively managing multiple investigations simultaneously while maintaining accuracy and attention to detail
  • Provided valuable insights for settlement negotiations through careful examination of evidence and compelling presentation of findings
  • Examined claims forms and other records to determine insurance coverage
  • Documented information gathered in field and uploaded data to company database for efficient processing using Netsuite and Litify
  • Handled day-to-day accounting processes to drive financial accuracy
  • Reconciled accounts and reviewed expense data, net worth, and assets
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues
  • Trained new employees on accounting principles and company procedures
  • Compiled general ledger entries on short schedule with 100% accuracy

Credit Account Representative

Airgas
07.2020 - 12.2023
  • Responsible for the set up and maintenance of supplier accounts
  • Applies payments/credits to debit balances in a timely manner
  • Reviews billing transactions for timeliness and accuracy
  • Provides regular monitoring of Supplier account balances
  • Work collaboratively with regional collections managers when necessary
  • Initiate appropriate follow-up action on returned mail and address discrepancies on customers' accounts, gathering information to resolve issues
  • Contact customers with past-due invoices/accounts, collecting data and providing necessary information for quick remittance
  • Prioritize and manage the portfolio to maximize collection benefits
  • Identify account risks, potential credit problems, disputes, and customer issues
  • Collaborate with Accounts Receivable Supervisor, branch managers, account managers, and other stakeholders
  • Performs B2B collections responsibilities, reaching out to customers with invoice information in order to resolve balances
  • Document all communications and follow-up efforts meticulously
  • Maintain quality relationships with field contacts (Branch Manager, Account Manager, Area Sales Manager, or District Manager)
  • Utilize customer service skills to ensure collection efforts don't impair customer relationships
  • Initiate appropriate follow-up action on returned mail and address discrepancies in customers' accounts
  • Developed relationships with key contacts at client companies in order to facilitate better communication regarding billing issues

Senior Account Receivable Specialist - Mod/Install

TK Elevators
02.2015 - 07.2020
  • Developed and implemented procedures for collection of past due accounts, reducing delinquencies by 30%
  • Managed business-to-business collections for accounts featuring invoices reaching up to $1 million
  • Performed research for special projects as needed by the senior management team
  • Investigated disputed amounts from customers and resolved any discrepancies accordingly
  • Interacted with customers regarding billing inquiries, discrepancies, or payment arrangements
  • Prepared weekly AR reports for management review detailing current outstanding balances, new sales activity, bad debt write-offs
  • Collaborated with internal teams to develop strategies that would improve overall collections performance
  • Utilized collections software to track customer account status, aging information, and contact notes
  • Resolved customer issues promptly while maintaining positive relationships with clients
  • Contacted customers by mail or telephone concerning past due balances
  • Analyzed customer payment trends to identify potential risk areas

Financial Accounting Assistant

Vegas Memories (McCarran International Airport)
03.2009 - 01.2015
  • Maintained files and filing, keeping sensitive information confidential
  • Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint
  • Boosted financial transparency with precise generation of monthly reports for management review
  • Optimized cash flow by effectively managing daily bank reconciliations and deposits
  • Participated in special projects as requested, demonstrating adaptability and eagerness to contribute to the organization''s success
  • Reduced outstanding debts by diligently following up on overdue invoices with clients
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process
  • Enhanced team performance by sharing best practices and collaborating with colleagues to address complex credit account issues
  • Worked closely with collections teams to pursue unpaid debts while maintaining professionalism and adhering to legal guidelines
  • Updated client accounts with new information and verified data for informed credit approvals
  • Verified application and account details to accurately asses credit and financial risks of potential clients
  • Collaborated with management to evaluate credit strategies and develop improvements

Education

General Education Diploma -

Cimarron Memorial High School
Las Vegas, Nevada

B.S. - Business Administration

University of Las Vegas
Las Vegas, Nevada

Skills

  • Effective negotiation
  • Credit analysis expertise
  • Customer Engagement
  • Goal-oriented mindset
  • Teamwork and collaboration
  • Thorough Quality Review
  • Problem-solving abilities
  • Debt collection proficiency
  • Multitasking Abilities
  • Financial product knowledge
  • Self motivation
  • Account reconciliation
  • Continuous improvement
  • Project management
  • Expertise in Software, ie, Netsuite, Oracle, SAP, QuickBooks, Excel, Microsoft Office
  • Ethical standards

Additional Information

American Legion, Post 298, Paul E. Kelly - Treasurer 2021-2023

Timeline

Personal Injury Accounting Clerk

Morgan and Morgan
04.2024 - Current

Credit Account Representative

Airgas
07.2020 - 12.2023

Senior Account Receivable Specialist - Mod/Install

TK Elevators
02.2015 - 07.2020

Financial Accounting Assistant

Vegas Memories (McCarran International Airport)
03.2009 - 01.2015

General Education Diploma -

Cimarron Memorial High School

B.S. - Business Administration

University of Las Vegas

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ASHLEY MCMILLAN