Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Ashley Mora

kennesaw

Summary

Dynamic hospitality professional with experience at Monterrey Mexican Bar & Grill, excelling in food preparation and customer service. Proven ability to enhance guest satisfaction through effective communication and teamwork. Recognized for maintaining high standards of cleanliness and safety, while training new staff to uphold exceptional service quality.

Overview

3
3
years of professional experience

Work History

Hospitality Worker

Monterrey Mexican Bar & Grill
06.2022 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
  • Trained new staff members on proper customer service and hospitality policies.

Education

Bachelor of Science - Nursing

Kennesaw State University
Kennesaw, GA
05-2029

High School Diploma -

North Cobb High School
Acworth, GA
05-2025

Skills

  • Food preparation
  • Cleaning and sanitizing
  • Supply restocking
  • First aid training
  • Prep work
  • Safe alcohol service
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Multitasking
  • Hospitality services
  • Excellent communication
  • Organizational skills
  • Cash handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Offering time and support to shelters for the homeless, women, and animals
  • Becoming an RN


Timeline

Hospitality Worker

Monterrey Mexican Bar & Grill
06.2022 - Current

Bachelor of Science - Nursing

Kennesaw State University

High School Diploma -

North Cobb High School

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Ashley Mora