Ashley Philon
McDonough
Summary
Logistics and Traffic Management Professional experienced in optimizing schedules and managing transportation logistics to ensure timely deliveries. Achieved efficiency through strong analytical skills and effective communication, fostering collaboration within teams to navigate multiple priorities. Focused on maintaining high standards in fast-paced environments and adapting to dynamic operational challenges.
Overview
17
17
years of professional experience
Work History
Traffic Coordinator
Vanguard Logistics
Forest Park, GA
11.2025 - Current
- Coordinated freight movements to ensure timely delivery and compliance with regulations.
- Managed shipment documentation, optimizing accuracy and reducing processing errors.
- Implemented tracking systems for shipments, improving visibility and accountability throughout the logistics chain.
- Analyzed shipment data to identify trends, informing strategic decisions for route optimization and cost reduction.
- Developed process improvements that streamlined workflows, reducing delays in cargo handling operations.
- Collaborated with vendors to resolve transportation issues, enhancing communication and service quality.
- Led cross-functional teams in project initiatives aimed at enhancing logistical efficiency and client satisfaction.
Truck Driver
Schneider National
Atlanta, GA
05.2025 - 09.2025
- Drove delivery vehicle across various cities and states for timely deliveries
- Delivered goods to customers on schedule
- Coordinated cargo management and trip planning using GPS for optimized routes
- Adhering to safety and DOT regulations
- Performing pre trip and post trip inspections
- Maintaining accurate logs and records
- Communicated with dispatcher and customers regarding load status and delivery updates
Capacity Specialist
Werner Enterprise
Atlanta, GA
12.2022 - 10.2024
- Negotiating pricing with carriers
- Priced customer freight and estimated carrier freight costs to ensure competitive rates
- Educated and supported SRs and AMs on pricing quotes, market dynamics, and customer negotiations
- Managed accounts to streamline freight movement and optimize logistics
- Booked carriers for freight shipments
- Trace and Track loads, communicate with carriers and customers
- Verify for accurate charges for customers and carriers to payout loads
Dispatch Manager
World-Wide Transportation
McDonough, GA
04.2021 - 12.2022
- Ensure that drivers deliver products correctly and accurately
- Planned and managed logistics and customer service to ensure timely deliveries
- Directed, optimized, and coordinated full order cycles to enhance operational flow
- Liaising and negotiating with brokers, customers, and warehouse Keeping track of quality, quantity, delivery times, transport costs, and efficiency
- Processed billing and paperwork for drivers and customers
- Resolved issues and complaints from customers to maintain satisfaction
- Maintain metrics and analyze data to assess performance and implement company improvements
Rural Carrier
USPS
McDonough, GA
05.2019 - 02.2021
- Deliver mail efficiently and accurately to each box on route
- Deliver mail to residence and business establishments along the route
- Sorted mail for delivery in sequence to ensure timely and accurate distribution
- Recorded address changes and redirected mail to maintain delivery accuracy for customers
- Maintain accurate records of deliveries and shipping information
- Managed customer mail holds during absences to ensure secure handling of mail for customers away from delivery location
- Obtain signed receipts for registered certified, and insured mail, collect associated charges, and complete any necessary paperwork
- Maintain financial or account records
- Determined the types of incidents and situations that would mobilize/deploy teams
Server
Taco Mac
McDonough, GA
01.2018 - 05.2019
- Provided exceptional customer service
- Cultivated customer loyalty through personalized service
- Presented restaurant menus and assisted customers in selecting food/beverages
- Greeted customers upon entrance to restaurant
- Issue bills and accept payments
Sales Associate/ Claims Associate Express
State Farm Insurance Company
Dunwoody, GA
08.2013 - 10.2017
- Drove a pacesetting 15% increase in annual revenue, outperforming “high reach” sales targets every quarter
- Delivered exceptional customer service by actively listening to needs and providing tailored solutions.
- Handle inbound calls and exercise good decision- making skills to review information, issue payments and resolve claims
- Consistently met and frequently exceeded the financial objectives of represented clients. Assessed risk tolerance and investment/ risk-management goals to recommend solutions optimally suited to client needs
- Assessed incidents and situations for team mobilization and deployment
- Developed and documented Business Continuity Management Plans, including Emergency Action Plans and Crisis Management Plans
Marketing Manager
Market Communications
Atlanta, GA
02.2012 - 08.2013
- Managed budgets while leveraging creative and innovative thinking to enhance marketing strategies
- Drafted press releases to communicate updates and company news, utilizing media platforms to identify and develop marketing projects
- Created web designs for projects prioritizing user experience and functionality across social media platforms to engage target audiences
- Excellent communication and marketing Skills
- Web development/ Project management
Customer Service Rep
Walmart
Ellenwood, GA
01.2010 - 02.2012
- Resolved customer challenges in alignment with Wal-Mart policies to maintain service standards
- Handle issues of return, exchange, and refund
- Greeted customers warmly and courteously
- Monitored customer initiatives and analyzed local competitors to adapt service strategies
- Organized store layout to enhance customer navigation and product visibility
- Led and motivated store teams to increase sales and ensure efficiency
- Followed safety procedures to protect customers and staff in ensuring the security and safety of customers within the store
- Understand Wal-Mart regulatory rules guiding customer service associates
Education
Trucking School -
Southern Crescent College
McDonough, GA03-2025
Media Communications - undefined
Full Sail University
Winter Haven, FL05-2022
High School Diploma - Business, Marketing
Eagle’s Landing High School
McDonough, GA05-2009
Skills
- Traffic Compliance
- Route planning
- Logistics management
- Inventory Management
- Supply chain
- Deadline adherence
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Effective communication
- Active listening
- Teamwork
Timeline
Traffic Coordinator
Vanguard Logistics
11.2025 - Current
Truck Driver
Schneider National
05.2025 - 09.2025
Capacity Specialist
Werner Enterprise
12.2022 - 10.2024
Dispatch Manager
World-Wide Transportation
04.2021 - 12.2022
Rural Carrier
USPS
05.2019 - 02.2021
Server
Taco Mac
01.2018 - 05.2019
Sales Associate/ Claims Associate Express
State Farm Insurance Company
08.2013 - 10.2017
Marketing Manager
Market Communications
02.2012 - 08.2013
Customer Service Rep
Walmart
01.2010 - 02.2012
High School Diploma - Business, Marketing
Eagle’s Landing High School
Media Communications - undefined
Full Sail University
Trucking School -
Southern Crescent College