Summary
Overview
Work History
Education
Skills
Certification
Additional Highlights
Timeline
Generic

Carlita Duran

Atlanta

Summary

Dynamic and purpose-driven operations leader with a proven track record in coordinating youth programs, managing league logistics, and delivering seamless sports event experiences. Over 7 years of experience across youth-focused nonprofits, professional sports venues, and live game-day operations, bringing a wealth of expertise in registration systems, schedule coordination, staff onboarding, and stakeholder engagement. Dedication to improving program efficiency, optimizing on-site execution, and creating inclusive environments where youth can thrive has been widely recognized. Poised to enhance operational excellence and make a significant community impact.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Technology Operations Manager

Wellspring Living
01.2018 - Current
  • Oversee daily operations for multiple youth and adult residential programs, including calendar management, tech infrastructure, and site readiness.
  • Plan and support recurring youth activities, coordinate event logistics, and ensure resources are in place for program success.
  • Implemented an asset and scheduling system improving efficiency by 40%.
  • Onboard and train staff and seasonal personnel in systems and communication tools.
  • Liaise between technical vendors, program leads, and leadership to ensure alignment.

Sports Correspondent & Co-Host

Chicks Into Sports Podcast
01.2018 - 03.2021
  • Covered NBA, WNBA, NFL, NHL, and MLS events; conducted interviews with athletes.
  • Promoted youth engagement in sports via grassroots stories and media.
  • Built partnerships with teams, venues, and community programs.

Live Events Production Assistant

Mercedes-Benz Stadium
08.2017 - 01.2020
  • Delivered game-day operations for Atlanta United and Falcons by managing on-site logistics and timing execution.
  • Coordinated mascots, performers, youth groups, and handled last-minute adjustments.
  • Maintained communication with operations and guest services to ensure smooth execution.
  • Reduced delays and improved event experience through workflow optimization.

Administrative Technician III

University of Florida Health
10.2014 - 08.2017
  • Managed schedules, tracked metrics, and maintained documentation.
  • Delivered technical support and staff training, improving workflow and issue resolution.
  • Ensured data accuracy and compliance with HIPAA standards.

Education

Bachelor of Science - Information Technology

Western Governors University
Salt Lake City, UT
02.2025

Skills

  • Sports Management
  • Scheduling & Field Operations
  • Volunteer & Game-Day Staff Coordination
  • Customer Service & Issue Resolution
  • Registration Platform Oversight
  • Event Logistics & Execution
  • Team leadership
  • Operations management

Certification

  • CompTIA Certifications:

- Security+ (2024-12)

- Network+ (2024-08 – 2027-08)

- A+ (2021-08 – 2027-08)

- Project+ (2024-08)

- IT Operations Specialist (CIOS)

  • AWS Certified Cloud Practitioner (2023-01 – 2026-01)
  • ITIL 4 Foundation (2023-02 – 2026-02)

Additional Highlights

  • Experienced in coordinating youth program schedules, managing field-use logistics, and ensuring timely processing of facility agreements and vendor payments.
  • Skilled in handling participant registration systems, maintaining clear and consistent communication with families, and resolving scheduling or equipment-related concerns.
  • Successfully trained and supervised seasonal and part-time staff across multiple sites, including onboarding for technology systems and event-day readiness.
  • Longstanding commitment to equity in youth sports through hands-on support of community-centered programs, live event coverage, and inclusive storytelling that amplifies young athletes' voices.

Timeline

Technology Operations Manager

Wellspring Living
01.2018 - Current

Sports Correspondent & Co-Host

Chicks Into Sports Podcast
01.2018 - 03.2021

Live Events Production Assistant

Mercedes-Benz Stadium
08.2017 - 01.2020

Administrative Technician III

University of Florida Health
10.2014 - 08.2017

Bachelor of Science - Information Technology

Western Governors University
Carlita Duran