Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Smith

Carlton

Summary

Versatile and dedicated, with a proven track record at Billy Cain Ford for enhancing customer satisfaction through expert vehicle maintenance advice and seamless service coordination. A compassionate caregiver and adept at patient monitoring, I excel in fast-paced environments, consistently fostering teamwork and professional growth among colleagues.

Overview

8
8
years of professional experience

Work History

Nurse Aide

Home Nurse Inc
03.2022 - 01.2025
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
  • Check vital signs
  • Manage medications

Service Advisor

Billy Cain Ford
03.2021 - 03.2022
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.

Front Office Supervisor

Factory Direct Wholesale
07.2017 - 08.2020
  • Trained new front office staff
  • Conducted regular performance evaluations for front office staff to foster professional growth and development opportunities.
  • Promoted positive work environment by fostering teamwork among front office staff members.
  • Achieved high-quality service by maintaining open communication channels among team members.
  • Coached employees through day-to-day work and complex problems.

Education

High School Diploma -

Madison County High School
Danielsville, GA
05.2011

Skills

  • Compassionate caregiver
  • Reliable team player
  • Patient monitoring
  • Vital signs monitoring
  • Reliable transportation
  • Valid state driver's license
  • Adaptable
  • Basic housekeeping
  • Medication administration
  • Calm and level-headed under duress
  • Computer skills
  • Customer service
  • Multi phone line
  • Supervising
  • Shipping
  • Inventory control

Timeline

Nurse Aide

Home Nurse Inc
03.2022 - 01.2025

Service Advisor

Billy Cain Ford
03.2021 - 03.2022

Front Office Supervisor

Factory Direct Wholesale
07.2017 - 08.2020

High School Diploma -

Madison County High School

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Ashley Smith