Ashley Starks
Decatur
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
10.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Investigated suspicious activities and persons to maintain security of premises.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Examined doors, windows and gates to verify security.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Medical Assistant
Medlife Urgent & Primary Care
02.2024 - Current
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Blood Work
- X-Rays
- Vaccinations
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant
East Atlanta Spine Specialists
01.2023 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Decompression Therapies
- X-Rays
- Chiropractic Treatment for Patients who were involved in an Auto Accident.
Medical Assistant
Viral Solutions
11.2021 - 02.2023
- Administered Covid-19 Tests and Vaccinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Prepared lab specimens for diagnostic evaluation.
Customer Service Cashier
Publix
01.2020 - 11.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Answered product questions using knowledge of sales and store promotions.
- Managed cash drawer and financial transactions to maintain accurate store accounts.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
Education
High School Diploma -
Lithonia High School
Lithonia, GA05-2020
Skills
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Phlebotomy
- CPR
- Phlebotomy techniques
- Laboratory specimen collection
- Medical procedures
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Insurance verification
- Patient care coordination
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Specimen labeling
- Patient scheduling
- Customer service
- Compassionate
- Patient assessments
- Specimens collection and processing
- Compassionate caregiver
- Payment collection
Timeline
Security Officer
Allied Universal Security Services
10.2024 - Current
Medical Assistant
Medlife Urgent & Primary Care
02.2024 - Current
Medical Assistant
East Atlanta Spine Specialists
01.2023 - 02.2024
Medical Assistant
Viral Solutions
11.2021 - 02.2023
Customer Service Cashier
Publix
01.2020 - 11.2021
High School Diploma -
Lithonia High School
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