Ashley Stewart
Stockbridge
Summary
Operations Manager and Military Veteran with a Secret Security Clearance, specializing in personnel management and operations. Achieved a 50% increase in customer service time while supervising a team of 12, demonstrating strong leadership in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Rural Mail Carrier
United States Postal Service/ Army Reservist
Stockbridge
01.2024 - Current
- Delivered and collected mail and parcels while providing customer service (selling stamps, money orders) along rural route using personal vehicle.
- Sorted mail, loaded/unloaded heavy packages (up to 70 lbs), maintained route records, assisted with change-of-address forms, and provided general postal information while working outdoors in various weather conditions, usually part-time to cover regular carriers' days off.
- Delivered mail and packages to rural customers efficiently and accurately.
- Managed daily routes while ensuring timely service in varying weather conditions.
- Operated postal vehicles safely while adhering to traffic regulations.
Section Leader
United States Army
Fort Stewart
01.2020 - 01.2024
- Oversaw daily operations of a team of 12, ensuring tasks were completed efficiently.
- Instrumental revisions of standard operating procedures, menus, and policies which resulted in improvements in both morale and efficiency in operations, which resulted in the increase of customer service time by 50%.
- Coached culinary staff during training sessions to enhance skills and performance.
- Led administrative office operations, overseeing creation, preparation, routing, and processing of food service and official documents.
- Achieved the financial goals of the organization by communicating and coordinating with leadership and adjusting for necessary movements and requirements.
- Ensured a safe, secure, and well-maintained work environment ensuring that all personnel meet health, security, and organizational standards.
- Developed and implemented technical documentation for organization's programs, services, and policies.
- Achieved recognition for impeccable performance and a commitment to continuous learning.
- Provided mentorship and guidance to junior soldiers in the section.
Administration Manager/ Contracting Officer Representative (Culinary NCO)
United States Army
Hunter AAF & Wheeler AAF
01.2016 - 01.2020
- Performed work related to practical and technical aspects of office administration including issues related to budgeting, supply management and purchasing, personnel administration, timekeeping, data processing, project tracking, and files management.
- Utilized comprehensive knowledge of budgeting, purchasing, personnel, and information processing to streamline office operations.
- Collected data for several Warrior Restaurants operations.
- Managed opening and closing of meal accounts while developing meal plans for breakfast, lunch, and dinner to ensure operational readiness.
- Uploaded, corrected, and placed menu items for availability to customers.
- Studied office rules and regulations to enhance team compliance and efficiency.
- Assisted senior leaders with clerical, statistical, and data entry tasks in support of training programs, meetings, and events using an automated data processing system to create and delete files, searched files and records, and stored material from a variety of software including word processing software and spreadsheets.
- Demonstrated strong supervisory skills and self-reliance in daily tasks, contributing to team stability and performance.
Trainee/Culinary Specialist
United States Army
Fort Jackson, South Carolina/ Fort Gregg-Adams, Virginia/Hunter Army Airfield, Georgia
01.2013 - 01.2016
- Army Basic Training (Fort Jackson, South Carolina) (Initial Entry) Training (Fort Gregg Adams, VA) Assigned to Army Basic Training in Fort Jackson to learn the basic requirements of service in the United States Army.
- Upon completion, reassigned to Advanced Individual Training (Initial Entry) at Fort Lee, VA to gain education in Culinary Arts, Logistics, and Supply Chain Management concepts and strategies as they pertain to food service functionalities in the United States Army.
- Prepared, cooked, and served over 500 meals daily to service members and families, ensuring high standards of quality and efficiency.
- Consistently prepared food items according to recipes and guidelines for portioning and waste control, contributing to overall meal quality.
- Managed kitchen staff by recruiting, training, scheduling, and supervising, fostering a disciplined and efficient work environment.
- Verified proper portion sizes and consistently attained high food quality standards.
Security Guard
DSW Warehouse
Stockbridge
01.2011 - 01.2013
- Monitored central alarm system for fire, intrusion, and duress alerts, responding promptly to ensure safety and security.
- Oversaw login, checks, and security protocols for warehouse trucks and personnel to ensure safe operations.
- Operating devices to screen individuals and prevent the passage of prohibited articles into restricted areas.
- Documented incidents of property damage, theft, unauthorized presence, and unusual occurrences to maintain accurate security records.
Education
master’s in arts - criminal justice
American Military
05-2026
Bachelor of Science - Criminal Justice & Political Science
The University of Arkansas Grantham
High School Diploma -
Frederick Douglass High School
Some College (No Degree) - Welding
Tulsa Welding And Technology School
Houston, TXSkills
- Project Management
- Data Analysis
- Operations Management
- Quality Assurance
- Strategic Planning
- Policy Implementation
- Training and Development
- Leadership
- Microsoft Office Suite
- Communication
Certification
- Lean Six Sigma Green Belt
- Lean Six Sigma Black Belt
- ServSafe Food Protection Manager Certification
Security Clearance
Yes
Dod Id
1461333342
Job Related Training
- US Army Advanced Leaders Course, 03/2020
- US Army Basic Leaders Course, 11/2017
Personal Information
Citizenship: US
Timeline
Rural Mail Carrier
United States Postal Service/ Army Reservist
01.2024 - Current
Section Leader
United States Army
01.2020 - 01.2024
Administration Manager/ Contracting Officer Representative (Culinary NCO)
United States Army
01.2016 - 01.2020
Trainee/Culinary Specialist
United States Army
01.2013 - 01.2016
Security Guard
DSW Warehouse
01.2011 - 01.2013
master’s in arts - criminal justice
American Military
Bachelor of Science - Criminal Justice & Political Science
The University of Arkansas Grantham
High School Diploma -
Frederick Douglass High School
Some College (No Degree) - Welding
Tulsa Welding And Technology School