Dynamic Dental Office Manager with proven success at Affordable Dentures and Implants, adept at insurance billing and patient schedule management. Enhanced patient growth through strategic marketing initiatives and achieved revenue goals by optimizing resource allocation. Skilled in implants and bridges, while maintaining data confidentiality and fostering a patient-centric environment.
Overview
10
10
years of professional experience
Work History
Dental Office Manager
Affordable Dentures and Implants
08.2022 - Current
Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Lead Dental Assistant
Affordable Dentures and Implants
04.2015 - 08.2022
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Documented patient dental health information, medical history, and vital signs for future reference.
Explained treatment procedures and instructed patients on home care guidelines.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Dental Assistant
Docs Healthcare
03.2024 - Current
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Took dental images following strict patient protection rules, applying lead aprons.
Education
Certificate - Dental Assisting
Palmetto Career Development
Savannah, GA
10-2014
Skills
First aid training
Data confidentiality measures
Insurance billing
Patient schedule management
Implants, All in fours, bridges and single tooth
Proficient in Microsoft word, Excel and Powerpoint
Accomplishments
Improved revenue 65% by following up with insurance providers on outstanding bills.
Timeline
Dental Assistant
Docs Healthcare
03.2024 - Current
Dental Office Manager
Affordable Dentures and Implants
08.2022 - Current
Lead Dental Assistant
Affordable Dentures and Implants
04.2015 - 08.2022
Certificate - Dental Assisting
Palmetto Career Development
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