Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Packer
Fresh Realm
02.2021 - 12.2023
Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
Assisted in inventory management, conducting regular counts and reporting discrepancies.
Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
Inspected items to identify discrepancies and damages and reported to supervisor.
Making sure all salad bowls are automatically sealed any broken seal dismiss the product
Protected materials for transport by correctly packaging products in boxes and crates.
Monitored outgoing packages for proper labels and accurate address information.
Placed items into bags, boxes or other containers.
Assembled boxes, cartons and containers to package items.
Cleaned and maintained production area and equipment.
Sorted and stacked finished items.
Counted items to verify accuracy of orders.
Re-packaged damaged or incorrectly packaged items.
Loaded and unloaded items from production line.
Labeled containers, container tags or products.
Sealed containers and packages with glue, tape or other materials.
Customer Service Representative
FW Logistics
02.2016 - 12.2020
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Check in drivers and gather bill of lading to have documentation of product that has been received
Email vendors copy of the bill of lading and sign and give drivers a copy back
Updated account information to maintain customer records.
Check quality and quantity of all products that have been received
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Ensure drivers are getting loaded or unloaded if any meat products automatically keep at 32 degrees USDA guidelines
Warehouse Packer
Georgia Pacific
06.2009 - 01.2016
Increased order accuracy by meticulously following picking lists and double-checking packed items.
Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Assisted in inventory control measures, conducting regular counts for stock accuracy.
Minimized product loss by reporting any damaged or missing items immediately upon discovery.
Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves.
Improved workplace morale through consistent punctuality, strong work ethic, and a team-oriented mindset.
Actively participated in ongoing training sessions offered by the company to enhance skills and knowledge base.
Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Added packed boxes to conveyor belts for movement to shipping stations.
Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
Organized items on racks, shelves and bins to maintain established order.
Stocked and organized products in warehouse for easy accessibility and order fulfillment.
Reviewed orders to verify products met specifications.
Conducted regular inventory checks to track and account for products properly.
Picked and packed order items.
Kept work areas neat, clean and free from debris.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Prepared and checked outbound shipments for accuracy.
Education
Bachelor of Science - Public Administration And Services
Fort Valley State University
Fort Valley, GA
05.2020
Skills
Equipment Inspection
Labeling
Product Organization
Quality Assurance
Product Packaging
Reading Comprehension
Warehouse Safety
Timeline
Packer
Fresh Realm
02.2021 - 12.2023
Customer Service Representative
FW Logistics
02.2016 - 12.2020
Warehouse Packer
Georgia Pacific
06.2009 - 01.2016
Bachelor of Science - Public Administration And Services
Fort Valley State University
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