Accomplished Office Manager with a proven track record at Spinks Excavating & Contracting, adept in enhancing team productivity and streamlining operations. Expert in office administration and customer service, I excel in maintaining confidentiality and fostering a positive work environment. Demonstrated success in improving office efficiency and achieving high levels of customer satisfaction.
Overview
7
7
years of professional experience
Work History
Office Assistant
Scott H. Johnson Construction
02.2024 - Current
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Contributed to a positive work environment by fostering open communication among colleagues.
Prepared and edited documents to produce precise, accurate and professional communication.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Office Manager
Spinks Excavating & Contracting
12.2017 - 02.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.