Ashley Mares
Duluth
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Dynasty Jewelry and Loan
01.2024 - 12.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Welcomed customers to shop and offered to answer questions on merchandise.
- Organized store shelves to display most attractive inventory.
- Sold variety of items daily customers, working to upsell package items and exceed sales goals.
Shift Leader
Esquisito Bakery
11.2022 - 07.2023
- Ensure high levels of customer satisfaction through excellent customer service
- Maintains cleanliness of the bakery, including restocking of supplies
- Operate POS system
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Followed all cash management and cash register policies and ensured proper cash management practices were followed by the shift team
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Helped with food handling
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Receptionist
Crecer Insurance
01.2022 - 09.2022
- Data entry and adapt to different systems (QuickBooks/Drake Tax Software knowledge)
- Office administrative work, including scanning, linking, checking mail/emails, printing forms, faxes, etc
- Manage cash, check, and credit card transactions and reporting/reconciling
- Scheduled, coordinated and confirmed appointments and meetings.
- Handle a high volume of incoming and outgoing calls in Spanish & English, and take complete and reliable messages
- Organized, maintained and updated information in computer databases.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
Sales Associate
My Secret Garden
05.2021 - 12.2021
- Performed Sales responsibilities including Opening, Closing, Stocking, Facing, Product Acknowledgment
- Successful role in Collecting payment
- Social media Marketing such as connecting and engaging our customers with the products using Facebook/Instagram
- A positive, friendly, upbeat, and personable demeanor and attitude
- Build a highly satisfied and loyal customer base through engagement, uncovering needs, and making product recommendations
Education
Bachelor of Business Administration -
Georgia State University, J. Mack Robinson College Of Business
Atlanta, GA05-2026
GED Diploma -
Norcross High School
05.2021
Skills
- Customer Service
- Cash Handling
- Organization
- Teamwork and collaboration
- Strategic Planning
- Attention To Detail
- Computer Software Knowledge-Word
- Excel
- Powerpoint
- Outlook
- POS SYSTEM
- Social Media Marketing
- Office Management
- Reception Desk Management
- Document Management
- Phone etiquette
- Front desk operations
- Multitasking and prioritization
- Reception desk management
- Punctual and reliable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Dynasty Jewelry and Loan
01.2024 - 12.2024
Shift Leader
Esquisito Bakery
11.2022 - 07.2023
Receptionist
Crecer Insurance
01.2022 - 09.2022
Sales Associate
My Secret Garden
05.2021 - 12.2021
GED Diploma -
Norcross High School
Bachelor of Business Administration -
Georgia State University, J. Mack Robinson College Of Business
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