ASHLEY SAINT JUSTE
Atlanta
Summary
Multi-talented patient care coordinator offering several years of healthcare experience. Familiar with confidentiality requirements, patient care standards and insurance claims processes. Flexible, reliable, and goal focused.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Billing Coordinator
Aylo Health
02.2023 - 01.2026
- Handle high-volume inbound calls for scheduling, triage, and patient support.
- Coordinated patient schedules and appointments efficiently across multiple departments.
- Communicated effectively with patients regarding test results and follow-up procedures.
- Collaborated with healthcare providers to streamline patient care processes and referrals.
- Assisted in resolving patient inquiries and concerns promptly and courteously.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
Medical Assistant
Pelvic Rehabilitation Medicine
10.2021 - 02.2023
- Assist physicians with patient exams and minor procedures
- Prepare rooms, handle medical histories, medication prep, and consent forms
- Responsible for inventory management, faxing, charting, and injections
- Educate patients on medications and treatments
- Supported physicians during patient examinations and procedures as needed.
- Coordinated scheduling for patient appointments and follow-up visits seamlessly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Documented notes during patient visits.
Medical Assistant
Ochsner - Orthopedics
11.2019 - 08.2021
- Conducted patient intake, vitals, triage, and COVID swabbing.
- Scheduled referrals, maintained patient charts, and handled inventory.
- Delivered exceptional patient support and team collaboration.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Educated patients on treatment plans and post-care instructions effectively.
- Coordinated scheduling for patient appointments and follow-up visits seamlessly.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Medical Assistant/Receptionist
Tots, Tweens & Teens Pediatric Clinic
01.2016 - 11.2019
- Managed front desk, answered calls, scheduled appointments
- Verified insurance, handled billing, scanned documents
- Provided excellent customer service to pediatric patients and families
- Scheduled patient appointments and managed clinic calendar efficiently.
- Greeted patients warmly and facilitated smooth check-in processes.
- Collected and verified patient information for accurate medical records.
- Maintained cleanliness and organization of the waiting area and exam rooms.
- Answered incoming calls, scheduled appointments, and provided general information to callers.
- Verified insurance eligibility and collected copays and deductibles at time of service.
Direct Support Professional
Volunteer of America
04.2016 - 02.2018
- Assisted clients with ADLs, medication reminders, and health monitoring
- Documented patient behaviors, reported safety concerns
- Maintained a clean and safe environment
- Supported individuals with disabilities in daily living activities and personal care.
- Monitored medication administration and ensured compliance with health regulations.
- Maintained clean and well-organized environment for client happiness and safety.
- Documented current patient information to update vital signs, behaviors, and eating habits.
Education
Medical Assistant -
Blue Cliff College
Metairie, Louisiana01.2015
High School Diploma -
North Texas Christian Academy
Houston, Texas01.2009
Skills
- Insurance verification
- Copayment collection
- Patient education
- Appointment scheduling
- Chart preparation
- Electronic health records (EHR)
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Access
- Specimen handling
- Patient documentation
- Customer service
- Data entry accuracy
- Data entry proficiency
Certification
CPR Certified, 11/18/19
Externship Training
The Urgent Care Clinic, Harvey, LA, 180, 01/16, 02/16, Assisted with vital signs, EKGs, specimen handling, front desk, and supply stocking
Skills
Patient check-in/check-out, Insurance verification, Copayment collection, Patient education and communication, Appointment scheduling, Chart preparation, Electronic health records (EHR), Microsoft Word, Excel, PowerPoint, Access, Office inventory and supply management, Vital signs, EKGs, Phlebotomy, Wound care, Injections, Medication prep, Minor surgical prep, Specimen handling, Medical charting, Clerical support
References
- Maggie Fisher, Professional, 786-438-7885
- Shantrese Phelps, Professional, 706-550-4041
- Debbie Brown, Professional, 1954-842-6585
Timeline
Patient Care Billing Coordinator
Aylo Health
02.2023 - 01.2026
Medical Assistant
Pelvic Rehabilitation Medicine
10.2021 - 02.2023
Medical Assistant
Ochsner - Orthopedics
11.2019 - 08.2021
Direct Support Professional
Volunteer of America
04.2016 - 02.2018
Medical Assistant/Receptionist
Tots, Tweens & Teens Pediatric Clinic
01.2016 - 11.2019
Medical Assistant -
Blue Cliff College
High School Diploma -
North Texas Christian Academy