Ashlin Perez Garcia

As a Customer Service Representative at a construction company, I handle a variety of responsibilities that keep me busy and constantly learning. I answer phone calls and emails from clients, help schedule appointments, and make sure customer questions or concerns are taken care of quickly and professionally. I’ve learned how to communicate clearly with both customers and the team in the field, and I’m getting more confident every day with solving problems and staying organized. Even though I’m only 18, I feel proud knowing that I play an important part in keeping things running smoothly and helping customers feel supported and valued.

• Collaborated with team members to resolve customer complaints efficiently.
• Provided information about services and promotions to potential clients.
• Managed daily tasks in a fast-paced construction environment effectively.
• Answered customer inquiries and provided accurate information regarding products and services.
• Collected deposits or payments and arranged for billing.
• Promoted available products and services to customers during service, account management and order calls.