Ashlyn Jewett
Smyrna
Summary
Detail-oriented professional with extensive administrative expertise and a proven track record in optimizing office operations and delivering exceptional customer service. Proficient in managing diverse office functions, coordinating client communications, and fostering positive relationships in corporate and hospitality environments. Recognized for organizational precision and adaptability, consistently driving client satisfaction and loyalty. Committed to enhancing operational efficiency while ensuring a seamless experience for clients and colleagues.
Overview
7
7
years of professional experience
Work History
Office Administrator
ATL Live Well
The Battery, Atlanta, Ga
11.2022 - Current
- Promoted rapidly from Receptionist to Office Administrator overseeing daily operations and executive support.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Provided superior administrative support to multiple departments within the organization for streamlined operations.
- Coordinate comprehensive travel and event planning, handling all logistics for corporate and professional engagements.
- Managed scheduling and coordination of meetings, ensuring optimal use of executive time.
- Managed accounts payable and receivable processes, ensuring timely and accurate financial transactions.
- Coordinated monthly financial reporting, consolidating data for senior management review.
- Reduced errors in data entry tasks by maintaining high attention to detail and accuracy.
Universal Teller
Truist Bank
Marietta, Ga
04.2022 - 11.2022
- Provided financial services including deposits, withdrawals, and account support.
- Assisted customers with account inquiries, providing exceptional service to enhance client satisfaction.
- Built relationships by offering tailored banking solutions.
- Analyzed daily transaction reports to identify trends and recommend improvements for service delivery.
- Conducted regular audits to ensure compliance with bank policies and regulatory requirements.
Maitre D'
Rumi's Kitchen
Colony Square, Atlanta, Ga
12.2021 - 04.2022
- Served as leader of FOH team by assigning duties, work stations and responsibilities.
- Oversaw dining room operations, ensuring optimal guest satisfaction and service quality.
- Trained and mentored staff on service standards and hospitality best practices.
- Established relationships with regular patrons, enhancing guest loyalty and engagement.
Maitre D'
C. Ellet's Steakhouse
The Battery, Atlanta, Ga
07.2019 - 01.2022
- Collaborated directly with corporate executives to rebuild and stabilize operations following a full-scale rebranded and 'from-scratch' restaurant launch.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed high-volume guest services and reservations, ensuring a seamless experience for a prestigious clientele.
- Executed event planning and coordination for private dining, corporate functions, and VIP accommodations.
- Led and trained the front of house team, assigning duties and workstations to maintain rigorous service standards.
Education
B.S. - Forensic Psychology
Kennesaw State University
Kennesaw, GA01.2022
Skills
- Proficient in Microsoft Office Suite
- Experienced in QuickBooks software
- Data management with SPSS
- Office Administration & Scheduling
- Calendar organization and schedule coordination
- Data management expertise
- Comprehensive documentation management
- Financial planning
- Resource allocation coordination
- CRM expertise
- Database administration
Language
English
Portuguese
Timeline
Office Administrator
ATL Live Well
11.2022 - Current
Universal Teller
Truist Bank
04.2022 - 11.2022
Maitre D'
Rumi's Kitchen
12.2021 - 04.2022
Maitre D'
C. Ellet's Steakhouse
07.2019 - 01.2022
B.S. - Forensic Psychology
Kennesaw State University