Ashok Naidu
Consulting
Panjim
Summary
A Master's in Computer Applications with 21+ years of industry experience, including over a decade in project management of large-scale technology initiatives. For the past five years, I have been supporting the State Government of Goa in program management of Digital India program and state-level IT initiatives. My work spans e-Governance strategy, RFP formulation, vendor engagement, and end-to-end project consultancy. I bring proven expertise in balancing stakeholder expectations with project milestones, building a reputation as a problem solver and resilient implementer. With strong domain knowledge in e-Governance, finance, healthcare, and digital public infrastructure, I combine technical depth in cloud services, web technologies, and information security with policy-level insight into data privacy, GIGW compliance, and citizen-centric service design. I am keen to contribute to organizations transforming governance in India through structured, technology-driven solutions that enhance efficiency, transparency, and citizen engagement.
Overview
27
27
years of professional experience
6
6
Certifications
Work History
Sr. Consultant
State E-Governance Mission Team, Goa
08.2020 - Current
- Engaging with State Authorities and Implementation agencies on wider adoption of Mission Mode projects under Digital India Initiative such as Digilocker, Aadhar, Umang, RAS etc.
- Driving Capacity Building at State Government departments and associated organizations through workshops on Technology, Software platforms and e-governance guidelines released by the Central Government
- Guiding state departments in realizing performance, transparency and enhanced citizen service delivery by participating in BPR, RFP, FRS and tender evaluation process
- Ensuring that the hired implementation agencies follow project schedule and specifications, constantly engage with governmental administration structure for smooth resolution of change requests and issues
- Presenting the State in various favorable light by assisting the leadership in technology events and submitting projects for awards
Consultant
SRIT India Pvt Ltd, Bangalore
11.2018 - 06.2020
- Implementing Revenue Cycle Management as a pluggable solution across multiple sites and in line with the Dubai Health authority guidelines.
- Engaging with hospitals, nodal authority as well as Insurance companies in using the interface for facilitating patient billing.
- Coordinate with client on information systems configuration, risks assessments, business continuity and disaster recovery plans.
- Ensure Infrastructure readiness and Prepare team for onsite phases like SRS, UAT and Go Live.
- Reach out to clients to resolve conflicts and suggest best course of action within the project scope
- Coordinate with Internal development, testing and QA teams to ensure robust software delivery
- Actively participate in product enhancement meetings. Engage with Vendors to explore product collaboration and Implementation partnership.
Project Manager
Mentissoft Solutions Pvt Ltd (www.mentissoft.com), Bangalore
09.2014 - 03.2018
- Managed implementation of Mentissoft's healthcare product at a leading multi-specialty hospital at Kuwait.Work involved requirement elicitation, customization, training and delivery of the system.
- Led an on site team of consultants by supporting them on product and domain knowledge and ensuring discipline in achieving individual milestones in the project
- Conducting Risk Assessments, review of IT security and Vulnerability assessments
- Maintained project schedule against trying constraints with consultant attrition, client ambitions and cost escalations
- Designed, controlled and reviewed project documentation thereby ensuring proper tracking and cohesive project visibility
- Coordinated project sign-off including milestone documents like Data templates, Training sheets, UAT sign off, Go live certificate etc.
Project Manager
21st Century Informatics (www.21ci.com), Mumbai
01.2012 - 11.2012
- Planned, budgeted and controlled software projects in the healthcare domain
- Planned and executed full automation of a hospital in Bangalore, including patient care and administrative services. The project linked three independent software systems running at two business entities to share patient data and billing information.
- Controlled on-site project cost and schedule-planned travel and stay of personnel based on project requirement and their availability
- Took ownership of availability of critical workflows and management reporting
- Participated in quality initiative to improve document formats for requirement elicitation, bug reporting and budget tracking
- Prepared account mapping template for integration of HIS with Tally. Tested transactions from HIS and their appropriate posting into Tally.
- Active member in the security team contributing towards IS Training and awareness within organization.
- Managing Internal audits and reporting to management.
Lead Business Analyst
Religare Technologies, Bangalore
03.2010 - 12.2011
- Business Analyst and implementer of healthcare solutions on projects in the Middle East, South East Asia and India
- Guided development and implementation of Front office modules
- Managed organizational process change at client installations to ensure smooth transition from previous system to the new system
- Part of a core group of delivery specialists responsible for constantly improving the workflow and processes for onsite teams, and to bring down project costs and errors
- Supported the marketing team on RFP responses, Demo system configurations and Product Demo
- Coordinated project sign-off including milestone documents like Data templates, Training sheets, UAT sign off, Go live certificate etc.
Associate Principal Consultant
Sobha Renaissance Information Technology Pvt Ltd, Bangalore
08.2006 - 03.2010
- Product implementation at hospitals, which involves project planning, system requirements study, customization and product delivery
- Training new Implementation team members on company product
- Providing comprehensive support for Client as well as various on-site teams.
- Maintaining a track of issues raised by the client on the product and the bugs reported. Following these issues till they are resolved by interacting with development and support
- Troubleshooting using back-end procedural queries and then communicating with On-site teams on how best to work with the problem before a solution is developed
Senior Application Specialist
Apollo Health Street Ltd, Hyderabad
05.2003 - 07.2006
- Implemented and customized software solutions for two hospitals in India
- Instrumental in acquiring two clients through pre-sales efforts and client engagement
- Contributed to preparing proof-of-concept and executing product demos
- Documented and configured interface requirements to integrate hospital billing system with Tally
- Trained implementation team members on Lifeline V2-a Apollo Health Street product
- Prepared and standardized various templates for implementation documentation
- Worked on classifying complete application data to minimize time required during data entry and configuration
- Provided comprehensive support to client and various onsite teams
Programmer
Base Logistics Office Visakhapatnam
01.2001 - 01.2002
- Developed an application for the Base logistics office of the Indian Navy to determine the allowances of the Officers and Sailors and generate advises to be paid to various banks for crediting to the respective accounts of the Naval personnel.
Programmer
EPRO Solutions and Services, Visakhapatnam
01.2000 - 01.2000
- Developed applications based on Visual Basic and SQL Server. Coding and testing of modules developed in Visual Basic for Personnel Management System
- Created and configured reports using built-in reporting tool of Visual Basic
- Managed a training center
Marketing Executive
Nexgen Systems Visakhapatnam
01.1999 - 01.1999
- Marketing of IT systems, networking devices and peripherals
- Implementation and management of networking for several client offices
- Coordinated Help Desk for customer support activities
Education
Masters in Computer Applications - Software Engineering, DBMS
Andhra University
Visakhapatnam, India 04.2001 -
Bachelor of Sciences - Electronics
Andhra University
Visakhapatnam, India03-1997
Skills
- Program Management under Digital India Initiatives
- Planning and Delivering Software Projects
- Requirement Analysis and Product Customization
- Healthcare Billing and Finance
- Client Management
- Internal Process reviews and Documentation
- Change Management and Training
- Product Marketing
Certification
Data Protection Officer
Timeline
Data Protection Officer
03-2025
Certified Scrum Master
08-2020
Sr. Consultant
State E-Governance Mission Team, Goa
08.2020 - Current
Consultant
SRIT India Pvt Ltd, Bangalore
11.2018 - 06.2020
Project Management Professional
05-2017
Project Manager
Mentissoft Solutions Pvt Ltd (www.mentissoft.com), Bangalore
09.2014 - 03.2018
Project Manager
21st Century Informatics (www.21ci.com), Mumbai
01.2012 - 11.2012
ITIL Foundation Certified
03-2011
Certified in Software Business Analysis by Knowledge Works
10-2010
Lead Business Analyst
Religare Technologies, Bangalore
03.2010 - 12.2011
Associate Principal Consultant
Sobha Renaissance Information Technology Pvt Ltd, Bangalore
08.2006 - 03.2010
Internal Auditor Training Program under ISO 27001
12-2005
Senior Application Specialist
Apollo Health Street Ltd, Hyderabad
05.2003 - 07.2006
Masters in Computer Applications - Software Engineering, DBMS
Andhra University
04.2001 -
Programmer
Base Logistics Office Visakhapatnam
01.2001 - 01.2002
Programmer
EPRO Solutions and Services, Visakhapatnam
01.2000 - 01.2000
Marketing Executive
Nexgen Systems Visakhapatnam
01.1999 - 01.1999
Bachelor of Sciences - Electronics
Andhra University
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