Ashton Lawton

At Chick-fil-A, I support daily operations by analyzing data to improve workflow efficiency, enhance CEM scores, and optimize overall store performance. I train new employees on systems, procedures, and speed-of-service standards, ensuring they are confident, productive, and aligned with team expectations. I monitor shift operations in real time, identifying bottlenecks and making adjustments to maintain fast service, high-quality output, and strong customer satisfaction. I also help drive higher sales while controlling labor and reducing food waste through strategic planning, accurate forecasting, and consistent operational oversight.

At Tropical Smoothie Café, I supervised daily operations to maintain fast, efficient service and a smooth workflow during peak hours. I regularly took inventory, tracked supply levels, and reinforced safety and sanitation procedures to ensure compliance and reduce operational risks. I monitored production processes to improve speed and accuracy, while implementing strategies that minimized food waste and helped lower overall costs. Through consistent oversight and team coordination, I supported a more efficient, customer-focused environment that boosted performance and profitability.