Dedicated Mental Health Technician with expertise in patient safety management and de-escalation techniques at Turning Point Drug & Alcohol Recovery. Proven ability to advocate for patients while ensuring compliance with HIPAA requirements. Skilled in clinical documentation and relationship building, fostering a supportive environment for individuals in recovery.
Addressed patient questions and ensured a welcoming environment.
Coordinated drive-through tasks alongside multiple incoming calls.
Recorded data from medical offices to verify accurate medication and dosage.
Oversaw management of excess stock.
Updated patients on schedules for new vaccines, promotional offers, and probiotics to mitigate medication side effects.
Performed consistent rounds to assess and document patient well-being.
Monitored patients' vital signs daily, alerting nurses to any unsafe readings.
Conducted thorough searches of all luggage to identify unsafe items.
Determine daily therapy plans.
Addressed guest questions to ensure a positive experience.
Handled high volumes of incoming calls with efficiency and professionalism.
Ensured cleanliness of restrooms, floors, door handles, and countertops on a daily basis.
Assembled online sales orders and inventory records.
Processed items by scanning and bagging.
Registered pharmacy technician
CPR certified