Asia Brown
Union City
Summary
Professional Summary
Detail-oriented and organized Journalism graduate with a Bachelor of Arts in Journalism and a minor in Psychology from Georgia State University. Experienced in providing exceptional customer service, processing transactions, maintaining accurate records, and resolving customer concerns in fast-paced environments. Skilled in editing, proofreading, documentation, note-taking, and written communication, with a strong ability to identify errors and ensure accuracy. Recognized for excellent organizational skills, professionalism, and the ability to quickly learn new systems and procedures. Eager to contribute strong communication, attention to detail, and a commitment to accuracy as a Billing Specialist.
Overview
2026
2026
years of professional experience
Work History
YMCA GREETER
YMCA Sharpsburg
- Welcomed members and guests, providing exceptional customer service to enhance overall experience.
- Assisted with registration processes, ensuring accurate data entry and smooth onboarding for new members.
- Facilitated communication between staff and patrons, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of reception area to create a welcoming environment for visitors.
Customer Service Cashier
Lowes Home Improvment
2022.10 - 2025.11
- Assisted customers with account questions, purchases, and service concerns.
- Processed transactions accurately while maintaining attention to detail.
- Reviewed customer information and provided solutions to billing and order-related concerns.
- Maintained organized records and supported daily administrative tasks.
- Communicated professionally with customers and team members to resolve issues.
- Used computer systems to access information, process requests, and update records.
CNN BOOTCAMP
CNN Journalism Training
2025.03 - 2025.03
- Completed hands-on journalism training with industry professionals through the CNN Academy/Bootcamp.
- Researched, gathered, and verified information to ensure accuracy and credibility.
- Strengthened editing, proofreading, interviewing, and written communication skills.
- Collaborated with peers on deadline-driven projects in a fast-paced environment.
- Produced and reviewed written and multimedia content while maintaining high editorial standards.
- Developed exceptional note-taking, documentation, and organizational skills.
- Learned to identify errors, fact-check information, and maintain attention to detail.
- Demonstrated professionalism, adaptability, teamwork, and effective time management while completing assignments.
Cashier
Arby’s
2021.06 - 2021.09
- Operated cash register, processing transactions accurately and efficiently.
- Assisted customers with product inquiries and ensured satisfaction.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Collaborated with team members to streamline service during peak hours.
Host
Olive Garden
2020.08 - 2020.12
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing guest flow and seating arrangements.
- Collaborated with kitchen staff to communicate menu updates and special requests.
- Facilitated timely service by coordinating with servers during peak hours.
Summer Camp Instructor
Meriwether County
2020.06 - 2020.08
- Maintained attendance records and organized daily activities.
- Communicated effectively with families and staff.
- Managed schedules, information, and responsibilities in an organized manner.
- Developed strong attention to detail, reliability, and teamwork skills.
- Developed engaging lesson plans to enhance campers' learning experiences.
- Facilitated daily activities, ensuring safety and enjoyment for all participants.
- Assisted in managing group dynamics to promote teamwork and cooperation among campers.
- Implemented feedback from parents to improve camp programs and activities.
Education
Bachelor of Arts - Journalism
Georgia State University
Atlanta, GA05.2025
High School Diploma -
Newnan High School
Newnan, GA05.2020
Skills
Customer Service Payment Processing Data Entry Recordkeeping Documentation Account Assistance Microsoft Office Attention to Detail Organization Problem-Solving Confidential Information Handling Editing & Proofreading Written & Verbal Communication Time Management Team Collaboration
Timeline
CNN BOOTCAMP
CNN Journalism Training
2025.03 - 2025.03
Customer Service Cashier
Lowes Home Improvment
2022.10 - 2025.11
Cashier
Arby’s
2021.06 - 2021.09
Host
Olive Garden
2020.08 - 2020.12
Summer Camp Instructor
Meriwether County
2020.06 - 2020.08
YMCA GREETER
YMCA Sharpsburg
Bachelor of Arts - Journalism
Georgia State University
High School Diploma -
Newnan High School