Asia Mahone
Atlanta
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Unit Secretary
Children Healthcare of Atlanta, Aflac Cancer Center
Atlanta
01.2025 - Current
- Managed administrative tasks to support unit operations and enhance workflow efficiency.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Facilitated communication between medical staff and patients, ensuring efficient information flow within the unit.
- Streamlined unit processes by executing administrative responsibilities, enhancing team collaboration and workflow.
Patient Care Coordinator
Childrens Dentistry
Atlanta
02.2022 - 10.2024
- Conducted assessments to evaluate the physical condition of patients prior to admission or discharge from hospital or clinic setting.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Responded promptly to any emergency situations that arose within the facility.
- Monitored patient progress and updated care plans accordingly.
Customer Service Representative
Kaiser Permanent
Atlanta
01.2020 - 01.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided accurate information about products and services to customers.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Tri Cities High School
Atlanta, GASkills
- Electronic medical records
- Patient scheduling
- Data entry
- Charting systems
- Medical terminology
- Customer service
- Team collaboration
Timeline
Unit Secretary
Children Healthcare of Atlanta, Aflac Cancer Center
01.2025 - Current
Patient Care Coordinator
Childrens Dentistry
02.2022 - 10.2024
Customer Service Representative
Kaiser Permanent
01.2020 - 01.2022
Tri Cities High School