Asia Woods
Lithia Springs
Summary
Results driven professional with solid background in quality management and process improvement. Known for delivering consistent quality outcomes and fostering culture of continuous improvement. Strong emphasis on team collaboration and adaptability to changing requirements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Quality Supervisor
PepsiCo
05.2021 - Current
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Directed and supervised 16 employees involved in product inspection and quality control procedures.
- Supervised daily quality control operations to ensure compliance with company and regulatory standards (e.g. ISO 9001, GMP, FDA, etc.)
- Investigated product defects and non-conformances; led root cause analyses (e.g. 5 Whys, Fishbone Diagram)
- Created and maintained detailed documentation for inspections, testing, and corrective actions
- Liaised with suppliers to resolve quality issues and ensure incoming material standards
- Coordinated internal audit schedules, documentation review, and team readiness
- Updated quality manuals and SOPs to align with new standards
- Passed certification with zero major non-conformities
Shipping and Receiving Clerk/Quality Auditor
MDSI Inc
10.2020 - 05.2021
- Performs paperwork and auditing of day to day shipments
- Receives in new product to be processed and shipped out
- Supervises other clerks in day to day processes in shipping and receiving
- Managed incoming shipments and verified quantities and quality
- Prepared outbound shipments, created shipping labels, and scheduled pickups
- Maintained detailed logs of all incoming and outgoing inventory
- Worked with team leads to resolve shipment discrepancies
- Trained two new hires on standard operating procedures
Quality Auditor/Inspector
Hormel Foods
07.2020 - 10.2020
- Performed pre-operational and operational inspections of equipment and production areas to ensure cleanliness and sanitation compliance
- Monitored critical control points (CCPs) and verified HACCP records for accuracy
- Conducted visual and microbiological sampling of raw and finished products
- Verified product labeling, packaging integrity, and weight compliance
- Ensured adherence to USDA/FDA regulations and Good Manufacturing Practices (GMP)
- Calibrated and maintained thermometers, pH meters, and other quality testing tools
- Collected environmental swabs and conducted ATP testing to monitor hygiene
House-Keeping Supervisor
Hilton
03.2018 - 08.2020
- Supervises work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotel
- Assigns duties, inspects work, and investigates complaints regarding housekeeping service and equipment and take corrective action
- Provides scheduling and payroll management for employees; provides training to
Lead Quality Control Inspector
Sanderson Farms, Inc
02.2013 - 08.2020
- Supervised a team of quality technicians across live, evisceration, and packaging departments
- Verified compliance with HACCP plans, SSOPs, and USDA regulations
- Oversaw preoperational and operational inspections, ensuring proper sanitation and equipment readiness
- Monitored and documented Critical Control Points (CCPs) including chilling, metal detection, and labeling
- Conducted final product inspections for temperature, weight accuracy, packaging integrity, and proper labeling
- Trained QA team members on inspection techniques, documentation protocols, and regulatory updates
- Writes Standard Operating Procedures (SOPs) for the manufacturing process
- Trained new quality control inspectors on proper inspection techniques and company quality standards
- Ensured compliance with regulatory requirements and industry standards throughout the production process
Sales Associate
Lowe's
01.2012 - 02.2013
- Greeted all customers in a professional, friendly, and timely manner, including answering phones and directing inquiries
- Ensured items were well stocked
- Worked with store management in opening, closing and operating the facility, including but not limited to cash handling and deposits as governed by operations control standards
- Completed accurate paperwork and transactions according to company policies and procedures
Customer Service Representative
Teleperformance
08.2010 - 01.2012
- Answered customer/client requests or inquiries concerning services, products, billing, equipment, and claims
- Improved customer retention through programs and service provided to the customer
- Made Utilized operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessories
Education
Bachelors Degree - History and Political Science
Clayton State University
Atlanta, GA07.2020
Associate Degree - Political Science
Darton State College
Albany, GA01.2013
Skills
- Scheduling
- Leadership
- Production Line Operations
- Microsoft Excel
- ERP Systems
- Logistics
- Management
- SAP
- Safety Procedures
- Quality Inspection
- Written & Oral Communication
- Program Management
- Supervising experience
- Process Improvements
- Supply chain
- Internal Audits
- CGMP
- Payroll
- Auditing
- Manufacturing
- Microsoft Office
- Material Handling
- Supervising Experience (4 years)
- HACCP
- Leadership Experience
- Inventory Management
- Project Management
- Quality Assurance
- Microsoft Powerpoint
- Human Resources
- Quality Audits
- Quality Control
- Writing Skills
- Team Building
- Cash Handling
Certification
- Food Safety February 2013 to Present
- Lean Six Sigma Certification
Timeline
Quality Supervisor
PepsiCo
05.2021 - Current
Shipping and Receiving Clerk/Quality Auditor
MDSI Inc
10.2020 - 05.2021
Quality Auditor/Inspector
Hormel Foods
07.2020 - 10.2020
House-Keeping Supervisor
Hilton
03.2018 - 08.2020
Lead Quality Control Inspector
Sanderson Farms, Inc
02.2013 - 08.2020
Sales Associate
Lowe's
01.2012 - 02.2013
Customer Service Representative
Teleperformance
08.2010 - 01.2012
Associate Degree - Political Science
Darton State College
Bachelors Degree - History and Political Science
Clayton State University
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