Asija Head
Roberta
Summary
Results-driven professional with extensive experience in quality assurance and inspection, specializing in defect identification and compliance with industry standards. Proficient in utilizing precision measurement tools to ensure the highest quality outcomes while fostering collaboration to achieve optimal results. Recognized for reliability, adaptability, and strong problem-solving capabilities, consistently contributing to team success. Additionally skilled in warehouse operations, enhancing efficiency in shipping, receiving, and storage processes to maintain high-quality packaging standards and minimize risk.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Process Technician
Aldora Mills (Continental Tires)
Barnesville, Ga
09.2025 - 02.2026
- Operated and maintained production machinery to ensure efficient workflow and minimal downtime.
- Conducted routine inspections of equipment, identifying issues and performing minor repairs as needed.
- Documented production data accurately, ensuring compliance with quality control standards and procedures.
- Monitored process parameters, adjusting settings to optimize product quality and consistency.
- Collaborated with team members to troubleshoot production challenges, enhancing operational efficiency.
Outbound Ship Dock and Inbound Receive
Amazon Warehouse
Macon, Ga
01.2024 - 03.2025
- Oversaw inbound shipment processes, ensuring timely and accurate receipt of inventory.
- Trained new staff on safety protocols and efficient handling of incoming goods.
- Implemented improvements in sorting procedures to enhance workflow efficiency.
- Coordinated with cross-functional teams to resolve discrepancies in received shipments.
- Maintained a safe work environment by adhering to safety guidelines and properly operating equipment during the receiving process.
Human Resource/ Administrative/ Payroll
Roberta Health and Rehabilitation
Roberta, Ga
03.2022 - 09.2023
- Recruited, Hired, Onboarded, Trained, and Terminated Employees
- Scheduled and Confirmed appointments, documented information, updated paperwork, and maintained documents.
- Checked and documented inventory of supplies.
- Delivered Pay checks, recorded paperwork for new hires, verified records, and attendance.
- Created and edited documents, charts, spreadsheets, and presentations prepared them for approval.
Member Service/ Call Center Representative
Results-Cx
Mobile, Al
09.2020 - 12.2022
- Answered Inbound calls, Transferred Calls, and made Outbound calls to the member regarding their insurance, while using a detailed call script.
- Utilize applicable systems to procure information about the different types of insurance available in every state, changing their primary care physician, scheduling appointments and discussing Dual Enrollments, Claims/Benefit calls.
- Following guidelines are processing any files to use to help resolve the members’ questions and concerns.
- Asked the member additional questions regarding their personal information we have on file. Resolved and documented every call.
Picker/Packer
Turkey Creek
Thomaston, Ga
05.2018 - 09.2019
- Selected products for shipment and packed picked items into the appropriate boxes.
- Monitor products quality and report issues or safety concerns.
- Reviews customer orders and update inventory orders utilizing computer systems as items are picked up and restocked.
Education
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
Clearwater, FL01-2023
Certificate - Culinary Arts
Helms College
Macon, Ga01-2025
Associate of Science Degree - Health Science- Medical Administrative Assistant
Ultimate Medical Academy
Clearwater, FL01-2024
Skills
- Product inspection
- Detailed visual inspection
- Packaging and labeling expertise
- Effective communication
- Attention to detail
- Order picking
- Loading and unloading
- Inventory management
- Receiving and processing shipments
- Stacking and staging
- Inventory management
- Shipping Clerk
Certification
HIPAA Essentials for Healthcare Professionals Certificate
Timeline
Process Technician
Aldora Mills (Continental Tires)
09.2025 - 02.2026
Outbound Ship Dock and Inbound Receive
Amazon Warehouse
01.2024 - 03.2025
Human Resource/ Administrative/ Payroll
Roberta Health and Rehabilitation
03.2022 - 09.2023
Member Service/ Call Center Representative
Results-Cx
09.2020 - 12.2022
Picker/Packer
Turkey Creek
05.2018 - 09.2019
Certificate - Culinary Arts
Helms College
Associate of Science Degree - Health Science- Medical Administrative Assistant
Ultimate Medical Academy
Diploma - Medical Administrative Assistant
Ultimate Medical Academy