Dedicated customer service representative skilled in resolving inquiries, enhancing user experiences, and collaborating with teams. Proven ability to utilize CRM software effectively for data entry and problem-solving.
Overview
3
3
years of professional experience
Work History
Customer Service Representative/SALES
TOP PAYMENT SOLUTIONS
02.2023 - 10.2025
Resolved customer inquiries efficiently using CRM software to enhance service quality.
Processed payment transactions accurately, ensuring compliance with company policies and procedures.
Assisted clients in navigating online account features, improving user experience and satisfaction.
Collaborated with team members to streamline communication processes, enhancing operational efficiency.