Atytiannia Williams
Columbus
Summary
Dedicated shift leader with proven skills in team management, communication, and customer service. Committed to maintaining food safety standards and ensuring exceptional guest experiences.
Motivated professional with experience in team management and food safety compliance. Known for attention to detail and strong leadership abilities, ready to drive productivity and deliver outstanding customer service.
Results-driven shift leader with a strong background in food service and team supervision. Skilled in conflict resolution and problem-solving, effectively coordinating staff schedules to enhance operational efficiency and maintain high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Leader
Captain D's Seafood Restaurant
Columbus
06.2024 - Current
- As the cashier i am responsible for taking orders and the money.
- I am also responsible for making drinks and bagging orders.
- I also stock and clean and make tea.
- During closing time i help with breaking down equipment and cleaning tools and equipment.
- I stock sauces and food for the next day.
- Assisted in maintaining cleanliness and organization of the dining area.
- Handled customer inquiries and resolved complaints effectively.
- Coordinated staff schedules to optimize shift coverage and efficiency.
- Monitored food safety practices to comply with health regulations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Crew Member
Wendy's
Columbus
09.2022 - 05.2024
- I take customers orders and maintain the money in the cash register.
- I also greet customers from the inside lobby.
- While on front counter I would clean the lobby and the bathroom a, sweep and mop.
- I would pass out the food and drinks.
- I would also make the food and maintain my station.
- Prepared food items following safety and quality standards.
- Maintained cleanliness in dining area and kitchen spaces.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure smooth service flow.
- Restocked supplies and ingredients to meet demand during peak hours.
- Monitored food safety practices to comply with health regulations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Subway Sandwich Artist
Fast Food and Restaurant
Columbus
12.2021 - 04.2022
- My position was cashier and sandwich artist.
- Made good tips and customers always complimented my customers skills and how good i made their sandwiche.
- Prepared sandwiches according to customer specifications and company standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted customers with menu selections and provided excellent service.
- Operated food preparation equipment safely and efficiently during busy hours.
- Handled cash transactions accurately while adhering to cash handling procedures.
- Restocked ingredients and supplies to ensure smooth workflow during peak times.
Education
High school -
Spencer High School
Columbus, GA 08.2019 - 05/2024
Skills
- Communication skills
- Team management
- Leadership
- Cashiering
- Cash Handling
- Food Service
- Food Preparation
- Kitchen Experience
- Food Safety
- Cleaning Experience
- Order processing
- Customer service
- Staff supervision
- Team collaboration
- Shift coordination
- Time management
- Problem solving
- Conflict resolution
- Attention to detail
- Work organization
- Team supervision
- Sales expertise
Personal Information
Willing To Relocate: Anywhere
Timeline
Shift Leader
Captain D's Seafood Restaurant
06.2024 - Current
Crew Member
Wendy's
09.2022 - 05.2024
Subway Sandwich Artist
Fast Food and Restaurant
12.2021 - 04.2022
High school -
Spencer High School
08.2019 - 05/2024