Aubrey Bishop
Cartersville
Summary
Experienced and compassionate Patient Care Technician with 3 years of hands-on healthcare experience in fast-paced clinical environments. Skilled in vital sign monitoring, patient mobility and ADL support, EKGs, specimen collection, and accurate electronic charting. Known for delivering patient-centered care, responding calmly in high-pressure situations, and collaborating effectively with nurses and multidisciplinary teams. Committed to promoting patient safety, comfort, and dignity while supporting high-quality hospital care. Nominated for several Sunshine Awards for uncommon compassion and care to patients and families.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Upperline Health
06.2025 - Current
- Assisted with patient intake, ensuring accurate collection of medical histories and personal information.
- Supported clinical staff during examinations by preparing necessary equipment and sterilizing instruments.
- Managed appointment scheduling and coordinated follow-up visits to enhance patient flow and satisfaction.
- Maintained electronic health records, ensuring timely updates and compliance with regulatory standards.
- Conducted preliminary assessments, measuring vital signs and documenting findings for physician review.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Care Technician
Piedmont Hospital
11.2024 - 05.2025
- Assisted nursing staff with patient care tasks, including vital signs monitoring and hygiene support.
- Maintained cleanliness and organization of patient rooms to ensure a safe environment.
- Documented patient information accurately in electronic health records for efficient communication.
- Supported patients with mobility needs, facilitating safe transfers and ambulation assistance.
- Observed and reported changes in patient conditions to nursing staff effectively.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Patient Care Technician
Advent Health Daytona Beach
05.2023 - 08.2024
- Collaborated with healthcare team members to enhance patient comfort and satisfaction.
- Responded promptly to patient requests, demonstrating strong customer service skills.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted nursing staff with patient care tasks, including vital signs monitoring and hygiene support.
Receptionist
Emerald Spa & Nails
01.2022 - 04.2024
- Managed front desk operations to ensure smooth visitor flow and optimal customer service.
- Assisted in onboarding new staff by providing orientation on office protocols and procedures.
- Resolved client concerns promptly, ensuring high levels of satisfaction and fostering positive relationships.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Patient Care Technician
Advent Health East Orlando Hospital
10.2022 - 05.2023
- Participated in training sessions to improve knowledge of medical procedures and safety protocols.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Customer Service Representative
Jeremiah's Italian Ice
10.2021 - 01.2022
- Greet guests with a positive, welcoming attitude and provide helpful menu guidance.
- Prepare and serve Italian Ice, Soft Ice Cream, and Gelati treats according to Jeremiah’s presentation and portion standards.
- Maintain a clean and organized service area, dining area, and workspace throughout the shift.
- Operate POS systems accurately, handle cash and card transactions, and ensure order accuracy.
- Provide fast, efficient service while maintaining product quality and safety standards.
- Restock supplies, monitor product levels, and assist with opening/closing procedures.
- Uphold Jeremiah’s brand values by contributing to a fun, energetic, team-oriented environment.
- Address guest questions or concerns promptly and courteously.
Barista
Dunkin' Donuts
08.2020 - 10.2021
- Prepared and served high-quality beverages following standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service flow.
- Operated espresso machines and coffee brewing equipment with precision to deliver consistent product quality.
- Assisted in training new baristas on drink preparation techniques and customer service best practices.
- Handled cash register operations, processing transactions accurately and efficiently.
- Engaged with customers to provide exceptional service, fostering a welcoming environment.
Education
Bachelor of Science - Nursing
Georgia Highlands College
Rome, Georgia, GA05-2029
Skills
- Vital signs monitoring
- Basic life support
- ADL support
- Blood glucose monitoring
- Patient observation
- Professional bedside manner
Timeline
Medical Assistant
Upperline Health
06.2025 - Current
Patient Care Technician
Piedmont Hospital
11.2024 - 05.2025
Patient Care Technician
Advent Health Daytona Beach
05.2023 - 08.2024
Patient Care Technician
Advent Health East Orlando Hospital
10.2022 - 05.2023
Receptionist
Emerald Spa & Nails
01.2022 - 04.2024
Customer Service Representative
Jeremiah's Italian Ice
10.2021 - 01.2022
Barista
Dunkin' Donuts
08.2020 - 10.2021
Bachelor of Science - Nursing
Georgia Highlands College