Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Personable and reliable with strong commitment to delivering top-quality service and support. Possesses foundational understanding of electrical systems and troubleshooting, coupled with hands-on skills in installation and repair. Focused on ensuring customer satisfaction through efficient and precise work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Installation Technician
ARC Gaming & Technologies
05.2024 - Current
Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Completed installations within deadlines, adhering to company policies and safety guidelines.
Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
Installed and configured new equipment and systems according to company standards.
Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
Provided excellent customer service, addressing questions and concerns during the installation process.
Evaluated equipment to determine if it needed to be repaired or replaced.
Grocery Clerk
Publix
04.2020 - Current
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
Laborer
Cumberland Landscape Group
07.2022 - 05.2024
Optimized resource utilization by assisting in the recycling or repurposing of leftover materials from completed projects..
Assisted in digging, trenching and backfilling trenches and foundations.
Improved worksite efficiency by maintaining clean and organized work areas.
Shift Supervisor
St. Moritz Security Services, Inc.
12.2021 - 05.2022
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Created and implemented strategies for improving operational efficiency and accuracy.
Analyzed sales figures and identified areas for improvement.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Applied security, safety, and loss prevention strategies during shifts.
Established operational objectives and work plans and delegated assignments to subordinate managers.
Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Enforced company policies and regulations with employees.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Actively participated in promotional events aimed at increasing brand visibility within the community resulting in higher foot traffic volume.
Oversaw maintenance activities within the premises, coordinating with contractors when necessary for timely repairs and upkeep tasks completion.
Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Cultivated professional working relationships with peers and supervisors.
Clicklist Call Representative
Primerica
01.2021 - 05.2021
Cross-trained and provided backup support for organizational leadership.
Maintained up-to-date knowledge of products, services, and policies to provide accurate information to customers during calls.
Increased efficiency and team productivity by promoting operational best practices.
Boosted sales revenue through upselling relevant products and services based on customers'' needs during interactions.
Education
High school diploma -
High school diploma -
Central Gwinnett High School
05.2020
Skills
Food Safety
Heavy Lifting
Merchandising
Pallet Jack
Planograms
Marketing
Customer service
Windows
Insurance sales
Shift management
Mobile devices
Social media management
Analysis skills
Negotiation
Relationship management
Sales
Medical terminology
Financial services
Medicare
Communication skills
Time management
Leadership
Lawn care
Driving
Mechanical knowledge
Troubleshooting skills
Power tools operation
Equipment installation
Worksite safety
Cable management
Problem analysis
Field service
Outdoor installations
Troubleshooting
Software configuration
Diagnostic testing
Electrical troubleshooting
Hardware assembly
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Documented and resolved Issues which led to positive results.
Certification
Driver's License
Contact
4000 dunwoody park
Atlanta, GA 30338
Education
Lawrenceville, GA
Timeline
Installation Technician
ARC Gaming & Technologies
05.2024 - Current
Laborer
Cumberland Landscape Group
07.2022 - 05.2024
Shift Supervisor
St. Moritz Security Services, Inc.
12.2021 - 05.2022
Clicklist Call Representative
Primerica
01.2021 - 05.2021
Grocery Clerk
Publix
04.2020 - Current
High school diploma -
Central Gwinnett High School
High school diploma -
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