Aubrey Hobdy
Atlanta,GA
Summary
Tech Lead managed/assist with installation, diagnostic testing, and electrical troubleshooting experience supporting 16 technicians per shift in fast-paced field work. Brings clear customer communication, safe tool use, and clean handoffs to keep equipment setups on schedule while helping resolve issues quickly and accurately.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Grocery Clerk
Publix
04.2020 - Current
- Set up 3 promotional displays weekly for seasonal items and store events.
- Answer customer questions clearly and direct shoppers to the right products.
- Remove expired or spoiled groceries promptly to keep shelves fresh and sale-ready.
- Present product features to highlight benefits and redirect customer objections.
Tech lead
ARC Gaming & Technologies
Norcross, GA
01.2025 - 10.2026
- Installed and configured low-voltage cabling for customer sites, following job specifications and site requirements.
- Diagnosed equipment issues using diagnostic testing and electrical troubleshooting to restore service quickly.
- Managed preventive maintenance tasks to keep installed equipment operating reliably across service routes.
- Coordinated & Assisted field service communication with dispatch & techs to clarify appointments, access needs, and repair expectations.
- Supported route planning and dispatch readiness by organizing materials, tools, and scheduled service stops.
- Loaded and moved materials safely during site work, using proper lifting practices and handling procedures.
- Assembled hardware components and completed installation steps according to site plans and technical requirements.
- Used power tools and cable management techniques to complete clean, secure installations on site.
- Configured software settings on installed systems to support proper operation and customer handoff.
- Assisted in Replenished parts inventory and tracked needed supplies to reduce delays during field assignments.
- Supported route planning and installation/Technician readiness by organizing materials, tools, and assisting in scheduled service stops.
- Maintained service order records with clear notes on completed work, outstanding issues, and parts used.
- Performed circuit testing to verify connections, isolate faults, and support corrective repairs.
Installation Technician
ARC Gaming & Technologies
Norcross, GA
05.2024 - 01.2025
- Diagnose equipment faults and resolve system issues using diagnostic testing, circuit checks, and electrical troubleshooting.
- Maintain safe handling of hand and power tools during measuring, drilling, hoisting, and installation work.
- Provide customer service during installations by answering questions, addressing concerns, and supporting timely issue resolution.
- Manage inventory levels, replenish needed parts, and reduce waste by keeping job materials organized and available.
- Evaluate equipment for repair or replacement and support preventive maintenance to keep systems operating reliably.
Laborer
Cumberland Landscape Group
07.2022 - 05.2024
- Applied worksite safety practices while assisting with digging, trenching, and backfilling for foundations.
- Handled heavy lifting to move materials efficiently and support daily labor needs across active job sites.
- Sorted and staged leftover materials for reuse, helping reduce waste and keep projects running smoothly.
Shift Supervisor
St. Moritz Security Services, Inc.
12.2021 - 05.2022
- Led shift operations, delegated daily assignments, and balanced priorities to keep business running smoothly.
- Created process improvements that increased efficiency, improved accuracy, and supported stronger revenue performance.
- Reviewed invoices, shipping paperwork, and delivery details for accuracy and compliance before distribution.
- Coordinated with vendors on product deliveries to maintain adequate supplies for uninterrupted service.
- Trained new employees, enforced company policies, and supported opening and closing procedures.
Clicklist Call Representative
Primerica
01.2021 - 05.2021
- Maintained current knowledge of products, services, and policies to answer customer questions accurately.
- Promoted operational best practices to improve team efficiency and day-to-day productivity.
- Provided backup support for leadership by cross-training and stepping into additional responsibilities as needed.
Education
High school diploma -
High school diploma -
Central Gwinnett High School
Lawrenceville, GA05.2020
Skills
Equipment installation
Troubleshooting
Field service
Diagnostic testing
Electrical troubleshooting
Low-voltage cabling
Worksite safety
Power tools operation
Heavy lifting
Customer service
Relationship management
Service call communication
Pallet jack operation
Route planning
Cable management
Software configuration
Hardware assembly
Preventive maintenance
Equipment calibration
Service order documentation
Work order management
Parts procurement
Material handling
Inventory replenishment
Circuit testing
Low-voltage wiring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved Issues which led to positive results.
Certification
Driver's License
Contact
4000 dunwoody park
Atlanta, GA 30338
Education
Lawrenceville, GA
Timeline
Tech lead
ARC Gaming & Technologies
01.2025 - 10.2026
Installation Technician
ARC Gaming & Technologies
05.2024 - 01.2025
Laborer
Cumberland Landscape Group
07.2022 - 05.2024
Shift Supervisor
St. Moritz Security Services, Inc.
12.2021 - 05.2022
Clicklist Call Representative
Primerica
01.2021 - 05.2021
Grocery Clerk
Publix
04.2020 - Current
High school diploma -
Central Gwinnett High School