Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audra Evers

Kennesaw

Summary

Professional in property management with strong background in tenant relations, lease administration, and rent collections. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.

Overview

4
4
years of professional experience

Work History

Assistant Property Manager

ZRS Management
09.2022 - Current
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Kept accurate records of all resident and tenant correspondence.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Processed security deposit refunds.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
  • Collected and processed all invoices for the property to be paid out to vendors in a timely manner.

Leasing Consultant

ZRS Management
11.2021 - 09.2022
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Distributed and followed up on tenant renewal notices.
  • Participated in regular training sessions to stay current on industry trends and best practices.

Education

Etowah High School
Woodstock, GA

Skills

  • Administrative support
  • Strong communication skills
  • Property tours and inspections
  • Telephone and email etiquette
  • Fair housing regulations
  • Tenant issue resolution
  • Relationship building and rapport
  • Leasing and sales
  • Unit inspection
  • Property management
  • Payment collection
  • Rent collection

Timeline

Assistant Property Manager

ZRS Management
09.2022 - Current

Leasing Consultant

ZRS Management
11.2021 - 09.2022

Etowah High School

Similar Profiles

CREATE PROFILE
Audra Evers