Audrey Chiver
Savannah
Summary
Massage therapist graduate with a strong foundation in therapeutic techniques and a commitment to continuous learning. Experienced in managing medical office operations, ensuring efficiency and patient satisfaction. Known for a compassionate and honest approach to client care, fostering trust and rapport.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Medical Office Assistant
Memorial University Medical Center
Savannah
07.2017 - Current
- Scheduled patient appointments via phone and in person, optimizing workflow and minimizing wait times.
- Collected intake data from patients to verify chart information accurately, enhancing data integrity for patient care.
- Prepared treatment rooms by cleaning surfaces and restocking necessary supplies.
- Managed office supply inventory through regular stock checks and timely orders, ensuring uninterrupted office operations.
- Maintained confidentiality of client treatment records to uphold privacy standards.
Cashier
Savannah's Candy Kitchen
Savannah
04.2010 - 09.2017
- Managed cash register operations, processed payments, and ensured accurate change was provided.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Coached new team members on cash register procedures, stock management, and delivering excellent customer service.
Education
High School Diploma -
Windsor Forest High School
Savannah, GA05-2011
Some College (No Degree) - Massage Therapy
Parisian Spa Institute
Jacksonville, FLSkills
- Medical Terminology
- HIPAA Regulations
- Patient intake
- Patient scheduling
- Microsoft Office
- Bookkeeping
- Customer Service
- Patient Relations
- Active Listening
- Time management
- Problem solving
- Communication etiquette
Certification
Certified in Ultrasonic Cavitation
Activities
Received the Extra Mile Award from Memorial Health University for outstanding patient care
Timeline
Medical Office Assistant
Memorial University Medical Center
07.2017 - Current
Cashier
Savannah's Candy Kitchen
04.2010 - 09.2017
High School Diploma -
Windsor Forest High School
Some College (No Degree) - Massage Therapy
Parisian Spa Institute