Open To Work
AUDREY MALAUTEA
Peachtree City
Summary
HR leader specializing in cultivating high-performance cultures and optimizing onboarding processes. Demonstrated success in workforce planning and improving employee relations, aligning strategies with operational objectives. Achievements include significant enhancements in retention and engagement metrics.
Overview
14
14
years of professional experience
Work History
CEO, CPO
Salt MedSpa of Fayette
Fayetteville
12.2024 - Current
- Partnered with leadership to align workforce planning strategies with business expansion goals, supporting sustainable 20% month-over-month growth.
- Directed organizational development and workforce operations, enhancing alignment with rapid company growth and modernization efforts.
- Conducted workforce planning and talent forecasting to ensure appropriate staffing levels aligned with service demand and growth objectives.
- Managed full-cycle recruitment for licensed professionals and administrative staff, enhancing candidate quality and fit for organizational needs.
- Led employee relations initiatives to foster a positive, high-performance culture while implementing structured onboarding, offboarding, and performance management systems.
- Designed and implemented a comprehensive onboarding program that reduced new hire ramp-up time by 62%, improving employee engagement and early-stage performance outcomes.
- Developed HR policies and procedures to ensure compliance and consistency, streamlining operational processes and improving workforce efficiency.
- Authored and implemented standardized HR policies and employee guidelines to improve consistency in disciplinary procedures, attendance management, and workplace expectations.
- Established offboarding procedures with exit interviews and transition protocols to gather retention insights and inform future talent strategies.
DIRECTOR OF BUSINESS DEVELOPMENT
NFC Amenity Management
Asbury Park
06.2024 - 11.2024
- Led regional operational strategy across multiple markets, partnering with executive leadership to support organizational growth and workforce alignment.
- Collaborated with cross-functional teams to streamline processes, elevate service delivery standards, and enhance stakeholder engagement.
- Facilitated strategic meetings with senior leaders and external partners to align initiatives with organizational objectives.
DIRECTOR OF BUSINESS DEVELOPMENT
TEAL Systems
Missouri City
04.2023 - 05.2024
- Architect and implement business development strategy for Southeast market (7 states).
- Developed sales pipeline and client base from initial outreach to sustained engagement.
- Managed long sales cycles in commercial real estate, ensuring alignment with client needs and market dynamics.
- Hold meetings and follow up with C-suite leaders and other strategic decision-makers.
- Apply consultative sales skills to understand prospect needs.
- Executed digital marketing strategies to effectively penetrate untapped market segments.
- Collaborate cross-functionally to develop customized solutions packages.
- Educate prospects on product features.
- Achieved 25% reduction in expenses and 15% increase in efficiency by leading development and implementation of comprehensive budgeting strategy for clients with aging assets in existing central plants.
REGIONAL ACCOUNT EXECUTIVE / CUSTOMER SUCCESS MANAGER
Valet Living
Atlanta
04.2022 - 03.2023
- Defined customer success strategy and tactics for 6 states, while managing $10M portfolio with 470+ Atlanta-area accounts.
- Decreased cancellation rate by 35%. Prevented cancellations on 3K units in 02/2023 by rebuilding relationships with regional and on-site staff to address client concerns.
- Cultivated strong relationships with client base, enhancing retention and renewals.
- Negotiated and closed services agreements, strengthening client partnerships.
- Identified and closed opportunities to upsell and cross-sell.
- Reviewed and optimized pricing agreements in contracts.
- Attended industry events to expand network and enhance brand reputation.
DISTRICT MANAGER
Valet Living
Atlanta
09.2020 - 03.2022
- Directed workforce operations for a portfolio of approximately 20 multifamily communities, overseeing full-cycle talent management, employee relations, compliance adherence, and performance optimization for a team of 25-35 employees, including supervisory staff.
- Led performance management processes encompassing goal setting, KPI tracking, coaching sessions, and corrective action plans to enhance accountability and productivity.
- Improved operational efficiency through workforce restructuring and performance optimization, reducing budget variance from 23% over target to 25% under budget while maintaining service quality standards.
- Led recruitment, onboarding, workforce planning, and employee development initiatives to support operational stability and service excellence.
- Managed full-cycle recruiting, interviewing, hiring, and onboarding processes to maintain appropriate staffing levels across multiple sites.
- Implemented structured onboarding and training programs to enhance compliance, service standards, and alignment with organizational values.
- Resolved employee relations matters through conflict resolution, disciplinary procedures, attendance management, and policy enforcement.
- Partnered cross-functionally with HR, finance, and operations leadership to ensure alignment with labor standards, budget planning, and workforce forecasting.
CEO / HEAD OF SALES AND OPERATIONS
McRea Farms & Ranch / Ervin Horse Farm and Sanctuary / Bease Wagyu Farms
The Rock
08.2012 - 02.2020
- Directed workforce operations for three agricultural enterprises, enhancing talent acquisition, employee supervision, process improvement, and organizational compliance for teams of up to 15 staff members.
- Managed employee relations, performance coaching, and workforce planning to foster sustainable business growth.
- Implemented structured onboarding and training programs to improve operational consistency and employee performance.
- Maintained accurate employment and operational records, ensuring compliance and transparency in documentation processes.
Education
Bachelor of Science - Psychology
- Graduated magna cum laude
Skills
- Strategic workforce planning
- Talent acquisition
- Performance management
- Employee retention
- HR policy
- Career development
- HRIS management
- Process optimization
- Cross-functional collaboration
- Relationship building
- Conflict resolution
- Employee engagement
- Teamwork
Websites
Affiliations
Chairwoman, MotoSkate Foundation - Fayetteville, GA (2025-Present)
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridOn-SiteSalary Range
$0/yr - $200000/yrTimeline
CEO, CPO - Salt MedSpa of Fayette
12.2024 - Current
DIRECTOR OF BUSINESS DEVELOPMENT - NFC Amenity Management
06.2024 - 11.2024
DIRECTOR OF BUSINESS DEVELOPMENT - TEAL Systems
04.2023 - 05.2024
REGIONAL ACCOUNT EXECUTIVE / CUSTOMER SUCCESS MANAGER - Valet Living
04.2022 - 03.2023
DISTRICT MANAGER - Valet Living
09.2020 - 03.2022
CEO / HEAD OF SALES AND OPERATIONS - McRea Farms & Ranch / Ervin Horse Farm and Sanctuary / Bease Wagyu Farms
08.2012 - 02.2020
University of Arizona - Bachelor of Science, Psychology