Audriana Flowers
Rex
Summary
Dynamic professional with extensive experience in packing and shipping at Kuegel and Nagel, excelling in quality control and inventory management. Proven ability to enhance customer satisfaction through effective communication and teamwork, while reducing shipping errors significantly. Committed to maintaining high standards in fast-paced environments, ensuring accuracy and efficiency in all operations.
Upbeat and reliable, equipped with strong organizational skills and keen eye for detail. Understanding of inventory management paired with proficiency in packing and shipping processes. Committed to ensuring efficiency and accuracy to enhance operational productivity.
Overview
7
7
years of professional experience
Work History
Packing and Shipping
Kuegel and Nagel
09.2023 - Current
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Handled fragile items with care, ensuring proper packaging techniques were employed for damage prevention during transit.
- Managed stock levels efficiently, conducting routine audits to prevent overstocking or shortage situations.
- Supported a positive work environment through consistent communication and teamwork, fostering strong relationships among colleagues.
- Reduced shipping errors by conducting thorough quality checks for all outgoing packages.
- Maintained detailed logs of incoming goods, verifying accuracy against purchase orders and reporting discrepancies as necessary.
Package Handler
Fresh Express Salads
08.2021 - 06.2023
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting technique
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Customer Service Representative
Adeeco
02.2018 - 09.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
GED -
Perry Learning Center
Jonesboro, GA10-2024
Skills
- Inventory management
- Quality control
- Shipping coordination
- Customer service
- Attention to detail
- Packing and shipping
- Packing and shipping proficiency
- Teamwork
- Data entry
Timeline
Packing and Shipping
Kuegel and Nagel
09.2023 - Current
Package Handler
Fresh Express Salads
08.2021 - 06.2023
Customer Service Representative
Adeeco
02.2018 - 09.2021
GED -
Perry Learning Center
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