August Thom
Buford
Summary
Dynamic Branch Manager at Auction Operation with expertise in cash handling and customer relationship management. Proven track record in enhancing service quality and ensuring compliance with security standards. Skilled in heavy equipment operation and adept at resolving customer issues efficiently, fostering a positive environment for both clients and staff. Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. 13 year history of success in the field.
Overview
13
13
years of professional experience
Work History
Branch Manager
Auction Operation
Polokwane, Limpopo ,South Africa
03.2013 - 03.2026
- Oversaw cash handling processes for daily transactions and reconciliations, ensuring accuracy and accountability.
- Addressed customer complaints promptly and professionally, maintaining a positive service experience.
- Interacted with clients to assess satisfaction levels and address issues effectively.
- Responded to incoming telephone calls to assist customers and address inquiries.
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Arranging for towing services
- Performed vehicle inspections prior to towing.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Month end reports and Branch money (petty cash control)
- Assessed security guard's activities to maintain security standards at the facility.
- Managed access control to restricted areas to maintain secure environments.
- (Head Office Supervisor I report to) Anita-083 243 7117 or Email(anita@auctionoperation.co.za)
Education
High school - Grade 8, Grade 10
PHS
Polokwane, Souht Affrica01-2003
Skills
- Customer relationship management
- Compliance monitoring
- Security management
- Cash handling
- Customer service
- Towing operation
- Vehicle inspection
- Heavy equipment operation
- Forklift operation
- Loading and unloading
- IT maintenance
- Staff management
Timeline
Branch Manager
Auction Operation
03.2013 - 03.2026
High school - Grade 8, Grade 10
PHS
Contact Numbers
+1 470 371 6629
Hobbies and Interests
- Fishing
- Hunting
- Gaming online
- Repairs Computer
Addresses
- 838 Roxholly LN, Buford, GA, 30518, USA
Names
August
Personal Information
Id
860824 5103 082
References
Josh Leech
CEO-Auction Operation
josh@auctionoperation.co.za