Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Au'Lyrics Norris

Wrightsville

Summary

Dependable general worker with a strong track record in efficiently completing tasks across diverse environments. Proficient in manual labor and maintaining organized workspaces, ensuring safety and productivity. Recognized for effective communication and collaboration, contributing to team success and organizational goals. Committed to delivering exceptional service and pursuing continuous professional development.

Overview

12
12
years of professional experience

Work History

Warehouse Management Specialist

Best Buy
Dublin
10.2020 - Current
  • Provided guidance and support to management staff in developing, implementing, and evaluating policies, procedures, and strategies.
  • Compiled company data and designed impactful PowerPoint presentations for strategic decision-making.
  • Implemented strategies to take advantage of new opportunities.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Constructed action plans aimed at resolving problems related to efficiency, costs, and profits.
  • Assessed department needs and allocated tasks to enhance overall production.
  • Maintained positive working relationship with fellow staff and management.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Analyzed company operations to verify compliance with safety requirements.

Cashier

Side Track
Wrightsville
07.2020 - 10.2020
  • Ensured compliance with all safety regulations within the store environment.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Worked closely with front-end staff to assist customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Correctional Officer

Johnson State Prison
Wrightsville
06.2019 - 07.2020
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Inspected cells and conducted random searches of common areas.

Cashier

Felicia's Hot Wings & More
Wrightsville
02.2016 - 06.2019
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Worked closely with front-end staff to assist customers.

Sales Associate

Wal-Mart
Dublin
08.2013 - 01.2016
  • Delivered precise information regarding products, prices, and services.
  • Demonstrated product features and benefits for customers' needs.
  • Executed cashier responsibilities including accepting payments, issuing receipts, and calculating change
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Diploma - Medical Assistant

Oconee Fall Line Technical College
Sandersville, GA
10-2016

High School Diploma -

Johnson County High School
Wrightsville, GA
05-2013

Skills

  • Patient care
  • Customer service
  • Medical terminology
  • Attention to detail
  • Team collaboration
  • Effective communication
  • Organizational development
  • Customer relations
  • Professional demeanor
  • Goal setting
  • Reliability
  • Analytical skills
  • Idea development and brainstorming
  • Problem-solving aptitude
  • Relationship building
  • Adaptability and flexibility
  • Interpersonal skills
  • Continuous improvement
  • Multitasking Abilities

References

References available upon request.

Timeline

Warehouse Management Specialist

Best Buy
10.2020 - Current

Cashier

Side Track
07.2020 - 10.2020

Correctional Officer

Johnson State Prison
06.2019 - 07.2020

Cashier

Felicia's Hot Wings & More
02.2016 - 06.2019

Sales Associate

Wal-Mart
08.2013 - 01.2016

Diploma - Medical Assistant

Oconee Fall Line Technical College

High School Diploma -

Johnson County High School
Au'Lyrics Norris