Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eric cruz

Eric cruz

Pooler

Summary

Dynamic and Results-Driven Staffing Manager with a strong commitment to organizational growth and development. Passionate about identifying top-tier talent through strategic lead generation and thorough interviewing processes. Proven ability in team leadership and conflict resolution, thriving in fast-paced, high-pressure environments.

A collaborative and goal-oriented professional, recognized for building strong relationships and communicating effectively across all organizational levels. Ambitious and forward-thinking Executive with a solid record of enhancing operational performance, implementing impactful policies, and driving process improvements.

Currently seeking a challenging role within a growing organization where I can apply my extensive experience and expertise to support long-term sustainability and success. Known for disciplined execution, time management, and consistently delivering high productivity with precision.

Key Strengths Include:

  • Strategic Planning & Execution
  • Financial Oversight & Resource Management
  • High-Performance Team Leadership
  • Business Development & Operational Efficiency
  • Strong Communication & Relationship Building
  • Creative Problem-Solving & Decision-Making

Dedicated to innovation, growth, and making a meaningful contribution through effective leadership and continuous improvement.

Overview

9
9
years of professional experience

Work History

Staffing Manager

QCM STAFFING
Savannah
06.2024 - 04.2025
  • Collaborated with departmental leaders to define specific hiring requirements for each position.
  • Collaborated with other recruiters on large-scale projects requiring multiple resources.
  • Strategic goals for the company's growth.
  • Created and presented monthly reports to management on sales performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Identified best practices for recruiting process improvement.
  • Advised management on staffing needs and strategies for improving diversity initiatives.
  • Greeted customers warmly and made them feel welcome.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Resolved customer inquiries and complaints via phone, email, or other communication channels.

Lumping Manager

Moore Advanced
Memphis
01.2016 - 12.2023
  • Maintained cleanliness of all areas within the warehouse environment.
  • Organized warehouse space to maximize efficiency of product storage.
  • Wrapped products for shipment to prevent damage during transport.
  • Ensured compliance with applicable laws and regulations related to operations.
  • Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
  • Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Prepared reports summarizing operational results against established goals and objectives.
  • Implemented systems for tracking operational performance metrics.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.

Education

Overton High School
Memphis, TN

Skills

  • Recruitment strategies
  • Project management
  • Staffing needs assessment
  • Team collaboration
  • Communication skills
  • Customer service
  • Workforce planning
  • Staff training
  • Computer operations management
  • Business planning
  • Motivation
  • Negotiation skills
  • Sales expertise
  • Program leadership
  • Human resources leadership
  • Executive support

Languages

English
Professional
Spanish
Professional

Timeline

Staffing Manager

QCM STAFFING
06.2024 - 04.2025

Lumping Manager

Moore Advanced
01.2016 - 12.2023

Overton High School

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Eric cruz