Dynamic sales professional with a proven track record at Miller Hardware (Whitehead Industrial), excelling in relationship building and territory growth. Skilled in sales presentations and problem resolution, I successfully increased territory sales by identifying new business opportunities and fostering client loyalty. Committed to delivering exceptional customer experiences and driving revenue growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Miller Hardware (Whitehead Industrial)
2019 - Current
Developed strong customer relationships to enhance sales opportunities and foster repeat business.
Conducted product demonstrations to educate clients on hardware solutions and drive sales conversions.
Managed inventory levels to ensure availability of key products, optimizing supply chain efficiency.
Collaborated with team members to strategize sales approaches based on market trends and customer feedback.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Analyzed competitor offerings to identify unique selling points, refining sales tactics for improved market positioning.
Provided ongoing support to customers post-sale, ensuring satisfaction and addressing any concerns promptly.
Retail Manager
Miller Hardware
2016 - 2018
Managed daily operations, ensuring optimal inventory levels and product availability.
Trained and mentored staff on customer service best practices and sales techniques.
Implemented merchandising strategies to enhance product visibility and drive sales growth.
Analyzed sales data to identify trends, adjusting stock levels accordingly for peak periods.
Developed staff schedules to maximize coverage during high-traffic hours, improving customer satisfaction.
Resolved customer complaints effectively, fostering a positive shopping experience and loyalty.
Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
Retail Hardware
Miller Hardware
2015 - 2016
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Water Tower Tech
Southeastern Tank and Tower
2014 - 2015
Assisted in maintaining safety protocols during tower inspections and maintenance tasks.
Learned to operate hand tools and power equipment for installation and repairs on communication towers.
Supported experienced technicians in troubleshooting issues with antenna systems and signal transmission.
Participated in training sessions focused on safety standards and equipment handling procedures.
Education
Associate of Arts - History
Georgia Military College
Valdosta, GA
05.2016
High School Diploma -
Echols County High School
Statenville, GA
2013
Skills
Relationship building
Problem-solving
Account management
Sales closing
Upselling strategies
Territory growth
Territory networking
Flexible schedule
Sales presentations
Friendly, positive attitude
Problem resolution
Certification
Retail Management Certification by Ball State University.