Austin Helms
Warner Robins
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure and entry-level receptionist position. Ready to help the team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier
Subway
08.2013 - 05.2015
- Received customer payments.
- Trained new cashiers on procedures, customer service and sales techniques.
- Totaled bills and calculated taxes.
- Greeted customers promptly.
- Worked flexible schedule and extra shifts to meet business needs.
Jewelry Consultant
Sears
02.2017 - 09.2019
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Welcomed customers into the store and helped them locate items.
Assistant General Manager
Pet Supplies Plus
06.2019 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
Education
Associates - Early Childhood Education
Central Georgia Technical College
Warner Robins, GA05.2018
Skills
- Customer-oriented
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer service
- Computer literate
- Motivated team player
- Employee Scheduling
- Inventory Control
Certification
- First Aid and CPR certification
Timeline
Assistant General Manager
Pet Supplies Plus
06.2019 - Current
Jewelry Consultant
Sears
02.2017 - 09.2019
Cashier
Subway
08.2013 - 05.2015
Associates - Early Childhood Education
Central Georgia Technical College
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