Austin Saikal
Savannah
Summary
Former Marshall University student-athlete turned hard working account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Account Manager
Red Bull Distribution
Savannah
01.2026 - Current
- Managed client relationships to ensure satisfaction and loyalty.
- Developed strategies to increase revenue from existing accounts.
- Acted as main point of contact in matters relating to client concerns and needs.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Presented product information to clients in engaging and informative ways.
- Resolved client issues promptly to maintain strong partnerships.
- Collaborated with cross-functional teams to enhance product distribution methods.
- Developed strategic sales plans to meet market demands and trends.
- Coordinated marketing campaigns to promote Red Bull products effectively.
- Maintained accurate records of all customer interactions in the CRM system.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
Senior Client Advisor
A.P.C.
Los Angeles
02.2024 - Current
- Achieving individual and store sales goals
- Create exceptional client experience. Strive to meet all client requests while exceeding their expectations.
- Demonstrate expertise in selling across all product categories
- Develop loyalty with the A.P.C. clientele through genuine relationship building and communication via in-house clientele tools
- Build and maintain a personal client book. Ensure qualitative monitoring and updating of customer information (CRM).
- Challenge and motivate staff to achieve daily goals using company incentives and group meetings to keep the team updated, focused and energized.
- Take full responsibility for the store in the absence of the store manager, leading by example
- Assist in organizing the team's daily work and ensure efficiency in all areas
- Maintain visual displays of the products with respect to A.P.C.'s visual standards
- Provide daily feedback to the team to improve individual and store performance
- Assist in inventory management and maintain shrinkage levels below target
- Undertake ad-hoc projects, including onboarding and training new hires
Sales Rep / Coordinating Manager/ Brand Ambassador / Inventory Management
Foxy USA (Palindrome Enterprises Inc.)
Los Angeles
05.2021 - 11.2023
- Prepare invoices and communicate outstanding AP and payment pick-up
- Input, assess and create sales goals based on sell through data
- Place orders through our CRM (Salesforce)
- Communicate product replacements/out of stock with Client Services
- Scheduled in-store demos
- Organize and coordinate product shipping routes
- Engaged customers to identify needs and recommend suitable products.
- Conducted market research to understand trends and customer preferences.
- Managed product inventory and ensured accurate stock levels at all times.
- Developed promotional materials to support sales initiatives and product launches.
- Maintained relationships with clients to promote repeat business and loyalty.
Sales Rep / Ambassador / Marketing Managers
Herbology (Nebula Management LLC)
Los Angeles
01.2018 - 05.2021
- Managed ambassador team, assessed efficiency via sales reports and reported to supervisor
- Created marketing initiatives/promotions to drive sales
- Coordinated and simplified logistics of shipping routes (combined routes and supervised delivery drivers)
- Input, assess and create sales goals based on sell through data
- Developed strong relationships with clients to enhance product loyalty.
- Conducted product demonstrations to educate customers on features and benefits.
- Managed customer inquiries and resolved issues promptly and professionally.
- Collaborated with marketing team to create promotional materials for new products.
- Trained new sales staff on company policies and product knowledge.
- Utilized CRM software to track sales activities and customer interactions.
Lighting Tech / DigiTech / Stylist (Freelance)
Bailey Robb Studios
Los Angeles
08.2019 - 09.2019
- Imported & organized files
- Oversaw and assisted photographers in adjusting talent's positioning
- Communicate photo quality with photographer/recommend adjustments to better suit vision
- Created multiple wardrobe looks, applied specific looks to fit set & adjusted accessories to achieve proper visual aesthetics
- Website: / https://www.baileyrobb.com
Physical Therapist Assistant (Internship + Employee)
Wellspring Physical Therapy
Glendale
08.2017 - 01.2018
- Retail and Office Management
- Instructed patients how to perform exercises to promote healing, strength and mobility
- Treated patients using stim machine and ultrasound therapy
- Schedule appointments, manage and update appointment calendars
- Input and organized patient files
- Ensured patients had in-network insurance/paperwork complete
Education
Bachelor of Science - Exercise Science / Kinesiology
Marshall University
Huntington, WV 03.2015 - 03.2017
Associate degree - Exercise Science
Kirkwood Community College
Cedar Rapids, IASkills
- CRM Software
- Negotiation
- Direct sales
- Sales Management
- Team Management
- Conflict management
- Customer support
- Upselling
- Client relationship management
- Sales strategy development
- Contract negotiation
- Presentations and demonstrations
- Data analysis
- Customer service principles
- Marketing campaign coordination
- Inventory management
- Problem solving
- Team collaboration
- Time management
- Training and onboarding
- Adaptability to change
- Loyalty program development
- Effective communication
- Cross-functional collaboration
- Persuasive communication expertise
- Networking skills
- Sales techniques
- Customer needs assessment
- Upsell opportunities
- Excellent communication skills
- Acquiring new customers
- Sales force training
- Lead generation
- Sales tactics
- Revenue generation
Certification
Driver's License
Awards
Full Athletic Baseball Scholarship, 03/01/13
Assessments
- Mechanical knowledge, Proficient, 07/01/23
- Customer focus & orientation, Proficient, 08/01/23
- Sales skills, Proficient, 07/01/23
- Management & leadership skills: Impact & influence, Proficient, 07/01/23
- Attention to detail, Proficient, 08/01/23
- Retail customer service, Proficient, 08/01/23
- Customer service, Proficient, 08/01/23
- Outside sales, Proficient, 08/01/23
Work Preference
Work Type
Full TimeContract WorkSalary Range
$45000/yr - $200000/yrTimeline
Account Manager
Red Bull Distribution
01.2026 - Current
Senior Client Advisor
A.P.C.
02.2024 - Current
Sales Rep / Coordinating Manager/ Brand Ambassador / Inventory Management
Foxy USA (Palindrome Enterprises Inc.)
05.2021 - 11.2023
Lighting Tech / DigiTech / Stylist (Freelance)
Bailey Robb Studios
08.2019 - 09.2019
Sales Rep / Ambassador / Marketing Managers
Herbology (Nebula Management LLC)
01.2018 - 05.2021
Physical Therapist Assistant (Internship + Employee)
Wellspring Physical Therapy
08.2017 - 01.2018
Bachelor of Science - Exercise Science / Kinesiology
Marshall University
03.2015 - 03.2017
Associate degree - Exercise Science
Kirkwood Community College